Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, undercooked, or incorrect food items, including raw burgers and cold fries.
Service Speed
Many reviews highlighted slow service, with long wait times at both the drive-thru and inside the restaurant.
Customer Service
Mixed feedback on customer service; while some employees were praised for their friendliness, others were described as rude or unhelpful.
Cleanliness
Several customers noted cleanliness issues, including greasy floors and unsanitary food handling practices.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and discrepancies between what was ordered and what was received.
SY
Sharon Young
Nov 8, 2025
4.0
It's Wendy's you get what you pay for. The atmosphere was great cause i never got out of my car. But don't tell me you're waiting on hot fries and give me cold fries that taste like you had them since lunch and it's 9pm
JA
James Ashburn
Nov 6, 2025
5.0
Solid meal at a fair price !
KA
Kenya Anderson
Nov 6, 2025
1.0
Food was extremely cold including the nuggets. Food thrown in the bag any kind of way and I do have photos to prove
TT
Thomas
Oct 17, 2025
2.0
It was disgusting
AF
Andrew Fuller
Oct 9, 2025
5.0
They did me right giving me two burgers when ordered one🤞🏼
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ooltewah, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ooltewah, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 238-5580.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ooltewha 367 Wendy’s serve breakfast?
Yes, this Wendy’s location in Ooltewah, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Ooltewah, TN?
Wendy's in Ooltewah is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's in Ooltewah offers drive-thru service daily during regular operating hours.
Is Wendy's in Ooltewah currently open?
Yes, this Wendy's location is open and serving customers as usual.
Can I order Wendy's menu items online for delivery or pickup?
Yes, you can order online for delivery or pickup via the Wendy's app or at order.wendys.com by selecting this location.
Does Wendy's Ooltewah serve breakfast?
Yes, this location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Ooltewah?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Ooltewah for questions or feedback?
You can call the location directly at (423) 238-5580 or use the Wendy's Contact page and Customer Satisfaction Survey online.
Are there other fast food options near Wendy's in Ooltewah?
Yes, nearby fast food restaurants include Subway, Little Caesars Pizza, Bojangles, and Sonic Drive-In, making it convenient to explore different meal choices in the area.
What nearby stores can I visit before or after dining at Wendy's?
You can visit nearby businesses such as Ace Hardware for home needs, Walgreens for pharmacy and convenience items, and ALDI for grocery shopping, all within close proximity to Wendy's.
How can nearby places assist me when visiting Wendy's in Ooltewah?
Nearby landmarks like White Oak Crossing shopping center and the Scenic Community Credit Union can help you locate Wendy's easily; you might also enjoy shopping or banking during your visit.