Wendy's

3.2
942 reviews

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6009 Ooltewah Georgetown Rd, Ooltewah, TN
37363, United States

Hours

Reviews

3.2
942 reviews
5 stars
300
4 stars
187
3 stars
115
2 stars
78
1 star
262

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Some customers noted cleanliness issues, particularly with the dining area and food handling practices.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong food preparation.
  • CG
    Chris Googles
    Dec 22, 2025
    2.0
    I leave a one star review for food because I was unable to order any. At 10:21 AM: Me: Are you still serving bfast? (Drive thru menu changed) Wendy's: No I'm sorry, we're serving lunch. Me: Oh, what time do you stop serving breakfast? Wendy's: We JUST starting serving lunch (side stepped question) Me: OK, so I know in the future, what time do you stop serving bfast? Wendy's: 10:30, we stopped early today. Me: Drove to Burger King and ordered breakfast at 10:27. BK asked me if I would wait 2 minutes, because they were out of my item and would cook one more fresh.
  • JA
    James Allen
    Dec 7, 2025
    5.0
    Love the 5 for 5 special.
  • KM
    Kevin Miller
    Dec 5, 2025
    2.0
    The young man working the front counter really should change the oil in his hair. What ever happened to workplace cleanliness?
  • SY
    Sharon Young
    Nov 8, 2025
    4.0
    It's Wendy's you get what you pay for. The atmosphere was great cause i never got out of my car. But don't tell me you're waiting on hot fries and give me cold fries that taste like you had them since lunch and it's 9pm
  • KA
    Kenya Anderson
    Nov 6, 2025
    1.0
    Food was extremely cold including the nuggets. Food thrown in the bag any kind of way and I do have photos to prove

Frequently Asked Questions About Wendy's

Is Ooltewha 367 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's in Ooltewah, TN?

Wendy's in Ooltewah is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM.