Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction.
Service Speed
Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Some customers noted cleanliness issues, particularly with the dining area and food handling practices.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food preparation.
CG
Chris Googles
Dec 22, 2025
2.0
I leave a one star review for food because I was unable to order any. At 10:21 AM:
Me: Are you still serving bfast? (Drive thru menu changed)
Wendy's: No I'm sorry, we're serving lunch.
Me: Oh, what time do you stop serving breakfast?
Wendy's: We JUST starting serving lunch (side stepped question)
Me: OK, so I know in the future, what time do you stop serving bfast?
Wendy's: 10:30, we stopped early today.
Me: Drove to Burger King and ordered breakfast at 10:27. BK asked me if I would wait 2 minutes, because they were out of my item and would cook one more fresh.
JA
James Allen
Dec 7, 2025
5.0
Love the 5 for 5 special.
KM
Kevin Miller
Dec 5, 2025
2.0
The young man working the front counter really should change the oil in his hair. What ever happened to workplace cleanliness?
SY
Sharon Young
Nov 8, 2025
4.0
It's Wendy's you get what you pay for. The atmosphere was great cause i never got out of my car. But don't tell me you're waiting on hot fries and give me cold fries that taste like you had them since lunch and it's 9pm
KA
Kenya Anderson
Nov 6, 2025
1.0
Food was extremely cold including the nuggets. Food thrown in the bag any kind of way and I do have photos to prove
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's in Ooltewah, TN?
Wendy's in Ooltewah is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's in Ooltewah offers drive-thru service daily during regular operating hours.
Is Wendy's in Ooltewah currently open?
Yes, this Wendy's location is open and serving customers as usual.
Can I order Wendy's menu items online for delivery or pickup?
Yes, you can order online for delivery or pickup via the Wendy's app or at order.wendys.com by selecting this location.
Does Wendy's Ooltewah serve breakfast?
Yes, this location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Ooltewah?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Ooltewah for questions or feedback?
You can call the location directly at (423) 238-5580 or use the Wendy's Contact page and Customer Satisfaction Survey online.
Are there other fast food options near Wendy's in Ooltewah?
Yes, nearby fast food restaurants include Subway, Little Caesars Pizza, Bojangles, and Sonic Drive-In, making it convenient to explore different meal choices in the area.
What nearby stores can I visit before or after dining at Wendy's?
You can visit nearby businesses such as Ace Hardware for home needs, Walgreens for pharmacy and convenience items, and ALDI for grocery shopping, all within close proximity to Wendy's.
How can nearby places assist me when visiting Wendy's in Ooltewah?
Nearby landmarks like White Oak Crossing shopping center and the Scenic Community Credit Union can help you locate Wendy's easily; you might also enjoy shopping or banking during your visit.