Taco Bell

3.7
1670 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9210 Lee Hwy in Ooltewah. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9210 Lee Hwy, Ooltewah, TN
37363, United States

Hours

Reviews

3.7
1,670 reviews
5 stars
682
4 stars
407
3 stars
249
2 stars
113
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of acknowledgment.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Customers frequently complained about cold food, skimpy portions, and inconsistent quality, with some items being poorly made.

Service Speed

Several reviews noted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Some customers mentioned unsanitary conditions in the lobby, affecting their overall experience.
  • HH
    HughbtheCube
    Nov 13, 2025
    4.0
    Taco bell is a last ditch effort to fulfill that random 2am hungering. It’s gonna fill you up, it’s gonna taste good, but be prepared for the gastric consequences later. With that in mind, I think this Taco Bell had solid service. They had everything prepared in a good manner. The interior is a little bit unkempt or dirty sometimes, but overall great place to grab some late-night grub.
  • CH
    Chris Hayes
    Nov 11, 2025
    5.0
    I really enjoy the good food and cleanliness of the restaurant. However, I really dislike having to use the kiosk. It directs me over and over for add ons, smh.
  • PR
    Paradise Roblero
    Nov 1, 2025
    1.0
    If I could give a negative star, I would. I’m currently 33 weeks pregnant and my friend so graciously ordered $33 worth of Taco Bell for me and my soon to be family and when we arrived to the establishment they essentially told us they gave our order away already and that we couldn’t get our order and needed to contact corporate. As if we were at fault for their mistake. Regardless of the transactional cost of this circumstance, the physical efforts and lack of respect we were shown is unbelievable. We weren’t offered to place another order and the general attitude of the company was neglectful and irresponsible. The worker tried to blame DoorDash for our pick up order but our order was placed directly with Taco Bell and instead of admitting their fault, they turned us away leaving us hungry and upset for the horrid customer service experience.
  • VV
    Victor
    Oct 31, 2025
    1.0
    I stopped by this Taco Bell and unfortunately did not have a great experience. While the lobby was a mess, I was willing to overlook that since it appeared to be busy. However, the staff was unfriendly. I ordered the new Nacho Fry Bowl without pico, but it was made incorrectly. When I approached the counter to have it remade, it took a while just to even be acknowledged. The employee I spoke to responded with a condescending “Yes?” and, after I explained the issue, replied, “So you want it remade?” with clear attitude. Customers deserve basic respect. Especially when you aren’t aware of what they may be allergic to or what their dietary needs may be.
  • SF
    Smith Family
    Oct 27, 2025
    1.0
    They will look at you standing there waiting to pick up an order and not acknowledge you for 10-20 minutes.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Ooltewah, TN?

The drive-through is open daily from 8:00 AM to 2:00 AM.

Where is the Taco Bell in Ooltewah located?

It is located at 9210 Lee Hwy, Ooltewah, TN 37363, USA.