Subway

3.8
152 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ooltewah Subway® Restaurant at 9413 Apison Pike brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
9413 Apison Pike, Ooltewah, TN
37363, United States

Hours

Reviews

3.8
152 reviews
5 stars
78
4 stars
27
3 stars
15
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported long wait times and poor service due to insufficient staffing, often with only one employee working during busy hours.

Service Quality

Customer experiences varied widely, with some praising friendly and efficient staff, while others reported rude behavior and lack of attention from employees.

Food Quality

While some customers enjoyed fresh and well-made sandwiches, others experienced issues with incorrect orders and unsatisfactory food preparation.

Cleanliness

The cleanliness of the establishment was frequently criticized, particularly regarding the men's restroom and overall store hygiene.
  • JP
    jon pulsipher
    Dec 26, 2025
    1.0
    We had a catering order ($160) on Dec 24. These sandwiches were simply not fresh, like they'd been made a day in advance. I mean, they were edible but just not as they should have been. The staff seem very nice but I would not come here again.
  • KP
    Kristy Paradise
    Dec 24, 2025
    2.0
    Terrible
  • SB
    Slice em Beatz
    Dec 24, 2025
    5.0
    They got the Way in the Sub.
  • CH
    Chris Hall
    Oct 21, 2025
    5.0
    Chelsey is the best!! Great gal, very friendly and efficient.
  • BJ
    Bryson Justice
    Sep 14, 2025
    1.0
    This franchise had only ONE staff member tending to several customers, including a family of five. It took 30 minutes of standing in a line of that family and another group of two before I gave up and left. The employee looked as though she was about to have an anxiety attack. She was being forced to run around to take care of everything that should have been delegated to other employees, but there weren’t any others. Just that one poor young lady who was forced to tend to the needs of customers while juggling the other tasks associated with running a restaurant. I don’t give my business to any franchise that treats their employees this way. They should have shut down until other employees could be sourced from other stores. But now they have a PR problem because they forced one employee to tend to an entire restaurant during the lunch rush. I recommend not eating there. The wait time is insane and the one employee on staff today should not have been there, not because she was doing poorly, but because she was being severely overwhelmed by being there alone. I hope that she was able to get through this mess. Please, miss, don’t continue to work for a franchisee who can’t even be bothered to advertise for more employees at his store.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 9413 Apison Pike, Hamilton, Ooltewah, TN 37363, United States.

What are the operating hours of this Subway restaurant?

The Subway at 9413 Apison Pike is open from 8:00 AM to 9:00 PM every day, Monday through Sunday.