Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ooltewah Subway® Restaurant at 9231 Lee Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
180 reviews
5 stars
74
4 stars
22
3 stars
23
2 stars
17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and bathrooms.
Customer Service
Service quality varied significantly; many reviews highlighted rude staff and poor customer interactions.
Speed of Service
Numerous customers experienced slow service, often due to understaffing, leading to long wait times.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders and old ingredients.
Staffing Issues
Frequent comments indicated a need for more staff to handle customer volume effectively.
- SBSlice em BeatzOct 30, 20255.0They got the Way in the Sub.
- LKLaura KnightSep 14, 20251.0Dolly has no customer service skills says manager didn't train but refuses to ask nasty store food all over floor as u walk in woman there couldnt even walk much less do anything so crazy.. 20 min to ring me up. Nasty I could see bugs on sink disgusting what happened to this place!! Where is manager district i will be posting my video.of store everywhere.
- KEKeri EvanykSep 2, 20252.0Very dirty, out of alot of food. There was only one sweet lady working and she was doing her best. There was a man there watching her work but he didnt help. He shouldn't helped or at least been cleaning. Won't be back.
- NMNoah MJul 24, 20255.0Change of pace, and it was empty!
- MHMadaline HubbardJul 21, 20251.0I placed an online order and when I showed up to pick up my order they had only made a 6in rather than the footlong I ordered so I let them know and the guy that was working around noon 7/21/25 started to make me another 6in however I did not know how long the order had been sitting there and didn't want a half cold sub so I requested to have the full footlong remade so that it is fresh and I guess that was a heinous request to make with the reaction that I got, he begrudgingly started on my remake but made sure to slam down the pan and anything he used to show me how hurt his feelings were that I asked him to do his literal job and the entire time was whispering to his coworker about being pissed that he had to remake my singular sandwich that HE SCREWED UP IN THE FIRST PLACE like really? To top it off when I was finally given my remake the girl that handed it to me said "well the first 6in was only out for a couple of minutes but okay" If you don't even have the most basic customer service skills or if just doing your damn job is too much maybe don't work in a customer service environment? I don't know if either of them were management because they definitely didn't act like it but the actual managers don't take complaints seriously either so the best I can do is to recommend avoiding this place unless you like it when the employees are whiny and rude but on the bright side even the simplest question or request comes with a complimentary eye roll!
Frequently Asked Questions About Subway
Where is Subway in Ooltewah located?
Subway is located at 9231 Lee Hwy, Hamilton, Ooltewah, TN 37363.
What are the operating hours for Subway at 9231 Lee Hwy?
Subway is open daily from 9:00 AM to 10:00 PM.
What meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner.
Does Subway in Ooltewah offer catering services?
Yes, Subway offers catering services to assist with your event needs.
Can I dine in at Subway, or is it takeout only?
You can dine in at this Subway location; it also offers takeout and curbside pickup.
Does this Subway location have a drive-through option?
No, this Subway does not have a drive-through.
How can I order from Subway at 9231 Lee Hwy?
You can order quickly and easily via the Subway app, online, in-restaurant, or curbside pickup.
Are there any nearby fast food restaurants close to Subway on Lee Hwy?
Yes, nearby fast food options include Little Caesars, Wendy's, and Bojangles, all within easy reach for additional dining choices.
What nearby stores can I visit when I come to Subway at 9231 Lee Hwy?
Near Subway, you can visit Elder's Ace Hardware, Walgreens pharmacy, and Circle K convenience store for your shopping needs.
Are there any local attractions or services near Subway that might interest customers?
Customers might find The Samaritan Center thrift store, White Oak Crossing shopping center, and NiteOwl After Hours Urgent Care nearby for shopping, conservation, and medical needs.