Dunkin'

3.6
551 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ooltewah, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5024 Hunter Rd, Ooltewah, TN
37363, United States

Hours

Reviews

3.6
551 reviews
5 stars
274
4 stars
66
3 stars
42
2 stars
49
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Consistency

Many reviews highlighted issues with the quality and consistency of food and drinks, including watered-down coffee and incorrect orders.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff attitude was often described as dismissive or rude.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in food handling and store maintenance.

Management Issues

Customers expressed concerns about management practices, including employee treatment and overall store management, which seemed to contribute to service problems.
  • BB
    BezEverywhez
    Jan 4, 2026
    1.0
    This Dunkin is just ridiculous. I always get an extra piece of sausage on my breakfast sandwich, which I get charged for. MOST of the time, I have to go back to get it because they didn't put it on there. The virtual assistant (which I know they don't have control over) has been down for MONTHS so I can't even try to get a refund. You try emailing them and they never respond. Do yourself a favor and don't come to this Dunkin!
  • DL
    Diane Landschoot
    Nov 15, 2025
    4.0
    Coffee is the same quality as our shop back home. The atmosphere was a little uncomfortable because of the attitude of the employee who was having a difficult day. Hopefully, it was a one-time thing.
  • GL
    Gretchen Luedtke
    Oct 17, 2025
    5.0
    Nice space, clean and friendly!
  • TT
    Tara Torbush-Rector
    Oct 14, 2025
    5.0
    Always very nice and most of the time pretty quick with my order
  • JT
    Jennifer Turk
    Oct 6, 2025
    5.0
    Management is excellent and very friendly and helpful

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ooltewah, TN?

Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sundays from 6:00 AM to 9:00 PM.

What beverages and food specialties does Dunkin' in Ooltewah offer?

They offer espresso, coffee, donuts, breakfast sandwiches, tea, and their holiday menu features items like Cookie Butter Cloud Latte and Peppermint Mocha.