Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ooltewah, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
546 reviews
5 stars
270
4 stars
65
3 stars
42
2 stars
49
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Consistency
Many reviews highlighted issues with the quality and consistency of food and drinks, including watered-down coffee and incorrect food orders.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often described as disinterested or rude.
Cleanliness and Organization
Several reviews mentioned cleanliness issues and disorganization within the store, affecting the overall customer experience.
Management Issues
Customers expressed concerns about management, citing a lack of oversight and poor handling of customer complaints.
- DLDiane LandschootNov 15, 20254.0Coffee is the same quality as our shop back home. The atmosphere was a little uncomfortable because of the attitude of the employee who was having a difficult day. Hopefully, it was a one-time thing.
- GLGretchen LuedtkeOct 17, 20255.0Nice space, clean and friendly!
- TTTara Torbush-RectorOct 14, 20255.0Always very nice and most of the time pretty quick with my order
- JTJennifer TurkOct 6, 20255.0Management is excellent and very friendly and helpful
- AHAryonna HamiltonSep 21, 20251.0This is easily the most disappointing Dunkin' location in the area. Every visit has left me underwhelmed, particularly with the quality of the drinks with the coffee and tea both being 95% water. As others have noted, the service and consistency seem to be getting worse over time. I only stop here out of convenience when I’m nearby, but I strongly prefer the location on Jenkins Rd in Chattanooga. It’s clear that this franchise needs new management—someone who genuinely cares about maintaining standards and running a quality business. It’s honestly surprising that this location is still open, likely just surviving on foot traffic from people passing through.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Ooltewah, TN?
Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sundays from 6:00 AM to 9:00 PM.
What beverages and food specialties does Dunkin' in Ooltewah offer?
They offer espresso, coffee, donuts, breakfast sandwiches, tea, and their holiday menu features items like Cookie Butter Cloud Latte and Peppermint Mocha.
Does Dunkin' in Ooltewah provide delivery and curbside pickup services?
Yes, the Dunkin' location offers delivery service and curbside pickup options.
Can I order ahead at Dunkin' Ooltewah using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a faster grab and go experience.
Does Dunkin' in Ooltewah have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What meals are served at Dunkin' Ooltewah?
They serve breakfast, lunch, and brunch meals.
Is free Wi-Fi available at Dunkin' in Ooltewah?
Yes, the Dunkin' location offers free Wi-Fi to customers.
Are there any nearby places to visit before or after enjoying Dunkin' in Ooltewah?
Yes, nearby attractions include Baskin-Robbins for ice cream and smoothies, Waffle House for additional breakfast options, and the Holiday Inn Express & Suites Ooltewah Springs-Chattanooga for accommodations.
How can nearby gas stations be useful when visiting Dunkin' in Ooltewah?
Convenient gas stations like Exxon, Shell, and 7-Eleven are close by for refueling and quick stops, making it easy to combine errands with your visit to Dunkin'.
Are there nearby health and wellness services near Dunkin' in Ooltewah?
Yes, places like AlignLife chiropractor, 4:7 Skin Fitness beauty salon, and Tennova Walk In Clinic offer various health and wellness services near Dunkin'.