Dunkin'

Reviews

• SN

  Stacy Nelson

  2 days ago
  5.0
  These people are so sweet here . They will make drinks that have ledt for the season if they can . Always great here at the ooltewah location
• RH

  Ronda Hinton

  4 days ago
  1.0
  Came today to order a drink with no ice. I was told that I’m not allowed to get drinks with no ice. So I made sure I heard that correctly so I repeated what was just told to me. “So you’re your telling me that I can not spend my money here and get a drink with no ice? I even suggested to give me less of the drink and the girl was very dismissive of my request and declined to give me a drink with no ice. This is the only location that has said this for my request of no ice.
• AA

  Ashley

  Feb 12, 2026
  1.0
  Food order was not even close to correct, the hot drinks came out iced, we had to ask for napkins and everyone there seemed like they were angry and acted like it was an inconvenience to fix anything. There’s also some kind of odor coming from around the front register area. I wouldn’t recommend this location. Maybe they just need better management, but something should probably improve if they want to keep customers
• MN

  Melanie Newell

  Feb 8, 2026
  1.0
  The cashier we got was very aggressive i didnt catch her name but she raised her voice while me and my boyfriend were ordering i dont remember what for then when the drink was put out there wasnt a name or anything on it and it wasnt what i ordered so i put it down and walked back to the seat then she came up and seemed angry that i didnt tell her something was wrong with the drink when i didnt even know it was mine.
• DD

  David Driscoll

  Feb 6, 2026
  5.0
  So, I love jelly donuts from dd, but over the years I absolutely dread going in to any dunkin bc my personal experience w their service is just simply up there w the absolute worst.. dunkin and Starbucks, to be exact. Today I came across one of the single best customer service professionals of my life here at ooltewah dd, and I totally didn't get his name. The guy stands out tho, and long before you notice the ink covering 90% of his showing skin, you get hit w one of the kindest and most wholesome smiles I've had at 7am in a v long time . Thank you brother, for working lame hours for awful pay and still making your customers feel better for having had the privilege of being served by you. Keep up the great work, g 🤘

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