Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.
Food Quality
Inconsistent food quality; many customers reported cold, stale, or poorly prepared items, while others enjoyed fresh and hot meals.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Cleanliness
Concerns about cleanliness in the dining area and restrooms, with some customers noting a dirty environment.
Speed of Service
Long wait times reported, particularly during busy hours, with some customers expressing dissatisfaction with the speed of service.
CJ
Christopher Jennings
Nov 21, 2025
1.0
I absolutely love Bojangles but this has got to be the most bunz location. Constant missing items (you’ll have to go back), unseasoned fries, takes an hour, and generally doesn’t taste like the Bojangles I’ve come to know. Every time I’ve drank enough to forget I’ll go back and it ends up being a kick straight to my Bo-Berry Biscuits!
I’ve lived here 2.5 years and God I wish it could be Bo Time but there’s a reason nobody living here knows about Bojangles and the lot is always empty.
AJ
Aubri Jenkins
Nov 16, 2025
1.0
Went through the drive through spent almost 40 dollars got home was missing a meal. I ordered a 4pc tender with fries. Spoke to manager was told i could come get it whenever, came to get it the next day and they gave me the meal without fries i went up to the counter explained i didnt have fries with my meal. She said “i gave you your fries” i told her its all on my tray still to come look herself. She tossed the fries in a fry bag handed them to me aggressively and rolled her eyes. Walked out pissed and throwing the doors open. Even her coworker was explaining how poorly she handled that. Unbelievably rude and was extremely undeserving of attitude over their mess ups that couldve easily been solved instead ruined my appetite with how irritating the experience was. So i appreciate the horrible customer service.
TG
timothy goode
Nov 16, 2025
5.0
Really good customer service every day of the week!!!
JT
James Thompson
Nov 16, 2025
1.0
half of our order was received...we find this out when we were already home. no biscuit with an egg platter..no bo rounds... poor quality control and supervision..this is the last time bojangles will get my money
BS
Buffy Snider
Oct 26, 2025
5.0
Ate breakfast here 2xs and both times my food was hot, fresh, & delicious! The gravy was SO GOOD & the tots were HOT!!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dining hours at Bojangles in Ooltewah, TN?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Does Bojangles have a drive-through and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food through a mobile app?
Yes, you can order through the Bojangles app available on both iOS and Android platforms.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Check, and Visa.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for your family meals and events.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking available.
Are there nearby dining options similar to Bojangles in Ooltewah, TN?
Yes, nearby you can find other fast food restaurants like Little Caesars, Tres Amigos Mexican Restaurant, and other Bojangles locations.
What nearby businesses can I visit after dining at Bojangles?
You might visit nearby places such as Fantastic Sams Hair Salons for grooming, NiteOwl After Hours Urgent Care for health needs, or scenic financial institutions like Scenic Community Credit Union.
How can nearby real estate agents and services assist me if I'm visiting Bojangles and considering moving to the area?
There are multiple nearby real estate agents and agencies such as Dixon Team Keller Williams, Keller Williams Realty, and Linda Lee - KW Realtor who can provide assistance with buying or renting properties in the Ooltewah area.