Bojangles

3.6
666 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9225 Lee Highway, Ooltewah, TN
37363, United States

Hours

Reviews

3.6
666 reviews
5 stars
270
4 stars
136
3 stars
78
2 stars
61
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and accommodating staff, while others reported rude behavior and poor order accuracy.

Food Freshness

Many customers enjoyed hot and fresh food, but there were numerous complaints about cold, stale, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting a clean environment while others reported dirty restrooms and dining areas.

Order Accuracy

Several customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order fulfillment.

Atmosphere

The atmosphere was generally described as welcoming, but some customers noted negative employee interactions that detracted from their experience.
  • CJ
    Christopher Jennings
    3 days ago
    1.0
    I absolutely love Bojangles but this has got to be the most bunz location. Constant missing items (you’ll have to go back), unseasoned fries, takes an hour, and generally doesn’t taste like the Bojangles I’ve come to know. Every time I’ve drank enough to forget I’ll go back and it ends up being a kick straight to my Bo-Berry Biscuits! I’ve lived here 2.5 years and God I wish it could be Bo Time but there’s a reason nobody living here knows about Bojangles and the lot is always empty.
  • AJ
    Aubri Jenkins
    Nov 16, 2025
    1.0
    Went through the drive through spent almost 40 dollars got home was missing a meal. I ordered a 4pc tender with fries. Spoke to manager was told i could come get it whenever, came to get it the next day and they gave me the meal without fries i went up to the counter explained i didnt have fries with my meal. She said “i gave you your fries” i told her its all on my tray still to come look herself. She tossed the fries in a fry bag handed them to me aggressively and rolled her eyes. Walked out pissed and throwing the doors open. Even her coworker was explaining how poorly she handled that. Unbelievably rude and was extremely undeserving of attitude over their mess ups that couldve easily been solved instead ruined my appetite with how irritating the experience was. So i appreciate the horrible customer service.
  • TG
    timothy goode
    Nov 16, 2025
    5.0
    Really good customer service every day of the week!!!
  • JT
    James Thompson
    Nov 16, 2025
    1.0
    half of our order was received...we find this out when we were already home. no biscuit with an egg platter..no bo rounds... poor quality control and supervision..this is the last time bojangles will get my money
  • CC
    Cindy Craig
    Oct 13, 2025
    1.0
    Food is terrible. Not once but twice not the Bo bites taste like they been sitting for hours. Taste like chicken jerky. Also they told my husband they didn’t have any grilled chicken so he settled for crispy chicken sandwich, they asked does he want Cajun he replied no. Food gets home and Bingo! He’s got a Cajun sandwich! The store was not busy the only people there was my husband and one other man. They were having issues obtaining my husband’s order through the drive through originally so he did end up going inside to order. He checked the bag and they forgot to put the Bo bites in the bag. Terrible service especially since the store had two customers. Poor customer service.

Frequently Asked Questions About Bojangles

What kind of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dining hours at Bojangles in Ooltewah, TN?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.