Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer experiences with service varied widely, with some praising friendly and accommodating staff, while others reported rude behavior and poor order accuracy.
Food Freshness
Many customers enjoyed hot and fresh food, but there were numerous complaints about cold, stale, or poorly prepared items.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting a clean environment while others reported dirty restrooms and dining areas.
Order Accuracy
Several customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order fulfillment.
Atmosphere
The atmosphere was generally described as welcoming, but some customers noted negative employee interactions that detracted from their experience.
CJ
Christopher Jennings
3 days ago
1.0
I absolutely love Bojangles but this has got to be the most bunz location. Constant missing items (you’ll have to go back), unseasoned fries, takes an hour, and generally doesn’t taste like the Bojangles I’ve come to know. Every time I’ve drank enough to forget I’ll go back and it ends up being a kick straight to my Bo-Berry Biscuits!
I’ve lived here 2.5 years and God I wish it could be Bo Time but there’s a reason nobody living here knows about Bojangles and the lot is always empty.
AJ
Aubri Jenkins
Nov 16, 2025
1.0
Went through the drive through spent almost 40 dollars got home was missing a meal. I ordered a 4pc tender with fries. Spoke to manager was told i could come get it whenever, came to get it the next day and they gave me the meal without fries i went up to the counter explained i didnt have fries with my meal. She said “i gave you your fries” i told her its all on my tray still to come look herself. She tossed the fries in a fry bag handed them to me aggressively and rolled her eyes. Walked out pissed and throwing the doors open. Even her coworker was explaining how poorly she handled that. Unbelievably rude and was extremely undeserving of attitude over their mess ups that couldve easily been solved instead ruined my appetite with how irritating the experience was. So i appreciate the horrible customer service.
TG
timothy goode
Nov 16, 2025
5.0
Really good customer service every day of the week!!!
JT
James Thompson
Nov 16, 2025
1.0
half of our order was received...we find this out when we were already home. no biscuit with an egg platter..no bo rounds... poor quality control and supervision..this is the last time bojangles will get my money
CC
Cindy Craig
Oct 13, 2025
1.0
Food is terrible. Not once but twice not the Bo bites taste like they been sitting for hours. Taste like chicken jerky. Also they told my husband they didn’t have any grilled chicken so he settled for crispy chicken sandwich, they asked does he want Cajun he replied no. Food gets home and Bingo! He’s got a Cajun sandwich! The store was not busy the only people there was my husband and one other man. They were having issues obtaining my husband’s order through the drive through originally so he did end up going inside to order. He checked the bag and they forgot to put the Bo bites in the bag. Terrible service especially since the store had two customers. Poor customer service.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dining hours at Bojangles in Ooltewah, TN?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Does Bojangles have a drive-through and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food through a mobile app?
Yes, you can order through the Bojangles app available on both iOS and Android platforms.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Check, and Visa.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for your family meals and events.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking available.
Are there nearby dining options similar to Bojangles in Ooltewah, TN?
Yes, nearby you can find other fast food restaurants like Little Caesars, Tres Amigos Mexican Restaurant, and other Bojangles locations.
What nearby businesses can I visit after dining at Bojangles?
You might visit nearby places such as Fantastic Sams Hair Salons for grooming, NiteOwl After Hours Urgent Care for health needs, or scenic financial institutions like Scenic Community Credit Union.
How can nearby real estate agents and services assist me if I'm visiting Bojangles and considering moving to the area?
There are multiple nearby real estate agents and agencies such as Dixon Team Keller Williams, Keller Williams Realty, and Linda Lee - KW Realtor who can provide assistance with buying or renting properties in the Ooltewah area.