Bojangles

3.6
669 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9225 Lee Highway, Ooltewah, TN
37363, United States

Hours

Reviews

3.6
669 reviews
5 stars
272
4 stars
136
3 stars
78
2 stars
62
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.

Food Quality

Inconsistent food quality; many customers reported cold, stale, or poorly prepared items, while others enjoyed fresh and hot meals.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

Concerns about cleanliness in the dining area and restrooms, with some customers noting a dirty environment.

Speed of Service

Long wait times reported, particularly during busy hours, with some customers expressing dissatisfaction with the speed of service.
  • CD
    Chad Davis
    1 day ago
    5.0
    Really clean restaurant and good biscuits
  • CJ
    Christopher Jennings
    Nov 21, 2025
    1.0
    I absolutely love Bojangles but this has got to be the most bunz location. Constant missing items (you’ll have to go back), unseasoned fries, takes an hour, and generally doesn’t taste like the Bojangles I’ve come to know. Every time I’ve drank enough to forget I’ll go back and it ends up being a kick straight to my Bo-Berry Biscuits! I’ve lived here 2.5 years and God I wish it could be Bo Time but there’s a reason nobody living here knows about Bojangles and the lot is always empty.
  • AJ
    Aubri Jenkins
    Nov 16, 2025
    1.0
    Went through the drive through spent almost 40 dollars got home was missing a meal. I ordered a 4pc tender with fries. Spoke to manager was told i could come get it whenever, came to get it the next day and they gave me the meal without fries i went up to the counter explained i didnt have fries with my meal. She said “i gave you your fries” i told her its all on my tray still to come look herself. She tossed the fries in a fry bag handed them to me aggressively and rolled her eyes. Walked out pissed and throwing the doors open. Even her coworker was explaining how poorly she handled that. Unbelievably rude and was extremely undeserving of attitude over their mess ups that couldve easily been solved instead ruined my appetite with how irritating the experience was. So i appreciate the horrible customer service.
  • TG
    timothy goode
    Nov 16, 2025
    5.0
    Really good customer service every day of the week!!!
  • JT
    James Thompson
    Nov 16, 2025
    1.0
    half of our order was received...we find this out when we were already home. no biscuit with an egg platter..no bo rounds... poor quality control and supervision..this is the last time bojangles will get my money

Frequently Asked Questions About Bojangles

What kind of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dining hours at Bojangles in Ooltewah, TN?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.