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Sonic Drive-In

3.2
(814 reviews)

Business Details

19539 N Alberta Avenue, Oneida, TN
37841, United States
(423) 202-7954

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Oneida, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 19539 N Alberta Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
19539 N Alberta Avenue, Oneida, TN
37841, United States

Hours

Reviews

3.2
814 reviews
5 stars
255
4 stars
170
3 stars
105
2 stars
71
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food and drinks, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the food while others reported it being cold, incorrect, or poorly prepared.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Management Issues

There were multiple mentions of poor management and staffing problems, contributing to the overall negative experiences reported.
  • FS
    Four Seasons Pest Solutions
    Feb 17, 2026
    4.0
    Some of our Service Specialists grab lunch here when in the area. No real complaints.
  • JJ
    Jen
    Feb 16, 2026
    1.0
    Not only does it take forever to place and order but when receiving food; when there are only a few cars here. Sonic here has been trash from management to quality of food and cost since opening at this location. Then to show up and they’ve pulled one side of screens for those mobile ordering, in this small town that will never be fully used. When on the side with screens the speaker is barely functioning and screen doesn’t allow you to click pay options or tipping. Wondering how many more years of mismanagement it will take to close this location so something else decent can open.
  • RA
    Robert Alcorn
    Jan 20, 2026
    5.0
    Good food kind and professional help
  • JM
    Jon Scott Moore
    Jan 16, 2026
    1.0
    15-20 cars on site and ONLY TWO(2) people working. They’re working their tails off. Whom ever owns or manages this place is seriously dropping the ball.
  • DC
    David Crabtree
    Jan 1, 2026
    1.0
    This makes twice now that I have come to this establishment and the service has been unacceptable because they are way understaffed. It should not take 40+minutes to make a burger, a coney, and 2 md tots. 2 employees is not sufficient enough to run this establishment. I have sat and watched car after car pull the drive thru, but I have sat in a stall, ALONE, no other cars here and am expected to wait these ridiculous times. Whoever “manages” this place is a joke and should be replaced at the earliest opportunity.

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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