McDonald's

3.6
1144 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19820 Alberta St, Oneida, TN
37841, United States

Hours

Reviews

3.6
1,144 reviews
5 stars
418
4 stars
264
3 stars
224
2 stars
105
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold food, incorrect items, and poor ingredient quality.

Cleanliness

The restaurant and play area were frequently described as dirty and unsanitary.

Staff Performance

While some staff were praised for their friendliness, many reviews highlighted a lack of professionalism and poor service.

Overall Experience

Overall, customer experiences varied widely, with some expressing satisfaction while many others indicated frustration and disappointment.
  • JJ
    JOANN
    Nov 2, 2025
    5.0
    Where my grandson loves to eat. So we have a great time while having lunch at McDonalds
  • LL
    Logan_Yancey
    Oct 24, 2025
    1.0
    This McDonald’s is a total disaster. Waited 55 minutes for a simple curbside order, went through the drive-thru, and the clueless manager never confirmed they made it I assume they didn’t even start it. Told me to pull up and wait more. Yesterday’s 20-minute wait was bad today’s worse. Other McDonald’s get it right. They shouldn’t even have curbside at this location.
  • JP
    Jacey Phillips
    Sep 20, 2025
    1.0
    Young girl at the window was a smart ass keep on making remarks that she didn’t make the mobile app to get my code she took the code but messed it up went to pay and she was hella rude and then another girl came to the window and was being a smart ass and the girl that took my order was like she’s leaving she’s leaving talking to me. She messed my order up for 1 and then 2 she was rude very rude. It was uncalled for for sure. They need to do better! All of this was ridiculous!
  • JK
    Jill Kier
    Sep 16, 2025
    2.0
    Cheep ingredients. Workers were too busy flirting and chatting. Food was cold.
  • CM
    Clint maley
    Sep 13, 2025
    1.0
    Went to drive thru to order desert for the family. I ordered 6 sundaes. The order went well till someone left their mic on and says brah you serious. As a customer bringing business to this place I wasn't lovin' it. I spoke to the manager in the window, like I notice in this town, people wanted to be nosey. The manager acted careless about the situation. The sundaes were not filled all the way. They were worried more about drive thru time more than the service. I wouldn't recommend this place if you want to be valued as a customer. What is going on with this town!! My little 8 year old even said that's rude can we just go to Wendy's lol sad

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 19820 Alberta St, Oneida, TN?

McDonald's is open daily from 5:00 AM to 1:00 AM, except on Fridays and Saturdays when it closes at 2:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at 19820 Alberta St has a drive-thru open from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.