Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Old Hickory, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
495 reviews
5 stars
227
4 stars
103
3 stars
46
2 stars
25
1 star
94
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, particularly with mobile orders.
Service Speed
Customers consistently noted slow service, especially in the drive-thru, with long wait times reported.
Staff Attitude
While some reviews praised friendly staff, many others mentioned rude or unhelpful behavior, particularly from management.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the location, describing it as dirty and unkempt.
Management Issues
Feedback indicated poor management practices, including understaffing and lack of training for new employees.
- SFsydney fyke6 days ago5.0Lindsey and Angela were fabulous in the store was spotless clean nicest Dunkin’ Donuts I’ve ever been to!
- VMVache Murphy6 days ago1.0ALWAYS Slow, employees have the worst attitude
- JHJordan HallNov 6, 20251.0Order once a week from here. It NEVER fails, that I am missing one to three items EVERY TIME. This place is horrendous
- JFJim FSep 26, 20251.0They have gotten worse over the past few years. Do yourself a big favor and go to the mount juliet location. The extra couple of miles and traffic will be well worth it.
- AWApril WhiteSep 10, 20251.0These people don’t know how to take orders, you can repeat the same thing more than 100 times and when you pull round to the window it’s still wrong. Not to mention how long it takes them to make a drink or 2 with few people to no people in line. My drink was wrong after i repeated it 10 times to them. They do not listen to anything you say and they will give you the wrong order thinking you won’t realise until you have to remind them to remake it correctly. they don’t mix their matcha right it’s literally milk, and their food is never cooked properly. i’m done giving them my money. where’s a manager at?
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Old Hickory, TN?
Dunkin' Old Hickory is open Monday to Saturday from 5:00 AM to 10:00 PM and on Sundays from 6:00 AM to 10:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, the Dunkin' in Old Hickory, TN has a drive-thru for your convenience.
Can I order Dunkin' online or with an app?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website for quick pickup or delivery.
What breakfast and lunch options does Dunkin' Old Hickory serve?
Dunkin' serves breakfast, brunch, and lunch including coffee, espresso, breakfast sandwiches, donuts, and various premium beverages.
Does Dunkin' in Old Hickory offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What are some new holiday drinks available at Dunkin' Old Hickory?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Are there any nearby places where I can enjoy desserts after visiting Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is located nearby for dessert options after your visit.
Is there another Dunkin' location close to this one in Old Hickory?
Yes, there is another Dunkin' nearby offering donuts, coffee, and smoothies if you want to explore more options.
What nearby places can I visit for Mexican food after Dunkin'?
El Ok Corral Mexican Restaurant and El OK Corral are nearby Mexican restaurants where you can enjoy a meal after visiting Dunkin'.
Are there nearby services I can visit besides dining near Dunkin' Old Hickory?
Yes, nearby you can find services like Explore Chiropractic, Alison's Salon and Day Spa, and Marcus Harvey: Allstate Insurance for health, beauty, and insurance needs.