Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Old Hickory, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
497 reviews
5 stars
227
4 stars
104
3 stars
46
2 stars
25
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
While some reviews praised friendly staff, many noted rude or unhelpful attitudes, particularly during busy times.
Food Quality
There were numerous complaints about food being cold, stale, or incorrect, with some customers expressing disappointment in the freshness of items.
Management Issues
Several reviews indicated poor management and staffing problems, contributing to the overall decline in service and customer satisfaction.
Cleanliness
Multiple customers mentioned that the location appeared dirty and unkempt, impacting their overall experience.
- JGJ Godz5 days ago5.0Very clean store. Employees were very helpful.
- JLJeremy LimburgDec 11, 20251.0Came to get a English muffin bacon egg and cheese and a blue berry coolatta and the sandwich was cold like it was halfway or wasn’t cooked at all then my drink tasted like dish soap there was a older lady who took and made my order I let it be because the lady seemed a little bit off I usually never have a problem with my orders when the two younger males are there this is by far the worst experience I’ve had with this location
- BCbrian crooksNov 29, 20251.0Don’t know what happened to this place but it’s trash now. Everytime we go it takes about 20 minutes when we’re the only ones in line. They’re always rude and look lost. When we get our drinks they taste horrible and either have the top not closed or coffee spilling out the top of the lid and mocha drizzle all over the cup. If there weren’t already cops outside handling another issue they probably caused my wife was going to go in there and go off on them. But I held her back cause they don’t want them problems.
- SFsydney fykeNov 18, 20255.0Lindsey and Angela were fabulous in the store was spotless clean nicest Dunkin’ Donuts I’ve ever been to!
- VMVache MurphyNov 18, 20251.0ALWAYS Slow, employees have the worst attitude
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Old Hickory, TN?
Dunkin' Old Hickory is open Monday to Saturday from 5:00 AM to 10:00 PM and on Sundays from 6:00 AM to 10:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, the Dunkin' in Old Hickory, TN has a drive-thru for your convenience.
Can I order Dunkin' online or with an app?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website for quick pickup or delivery.
What breakfast and lunch options does Dunkin' Old Hickory serve?
Dunkin' serves breakfast, brunch, and lunch including coffee, espresso, breakfast sandwiches, donuts, and various premium beverages.
Does Dunkin' in Old Hickory offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What are some new holiday drinks available at Dunkin' Old Hickory?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Are there any nearby places where I can enjoy desserts after visiting Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is located nearby for dessert options after your visit.
Is there another Dunkin' location close to this one in Old Hickory?
Yes, there is another Dunkin' nearby offering donuts, coffee, and smoothies if you want to explore more options.
What nearby places can I visit for Mexican food after Dunkin'?
El Ok Corral Mexican Restaurant and El OK Corral are nearby Mexican restaurants where you can enjoy a meal after visiting Dunkin'.
Are there nearby services I can visit besides dining near Dunkin' Old Hickory?
Yes, nearby you can find services like Explore Chiropractic, Alison's Salon and Day Spa, and Marcus Harvey: Allstate Insurance for health, beauty, and insurance needs.