Brand Certified
Dunkin'
3.7(503 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
14835 Lebanon Rd, Old Hickory, TN
37138, United States
Certified by Dunkin' • Mar 01, 2026
(615) 358-9509
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Old Hickory, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
503 reviews
5 stars
231
4 stars
105
3 stars
47
2 stars
25
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others noted rudeness and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, particularly with mobile orders.
Cleanliness
The store's cleanliness received mixed feedback, with some customers noting it was clean while others described it as dirty and unkempt.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to slow service and disorganization.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about stale or poorly prepared items.
- CBCindy BeeFeb 25, 20265.0I met a friend for coffee. The manager came over and introduced himself. He asked how was our coffee My friend requires a specific diet d/t restrictions following surgery. She was honest and told him her protein drink was not very good. He insisted on bringing her a different coffee and she was most appreciative. She told the manager she really liked this drink. We both thanked him. This manager went above and beyond. You don't see that much anymore. Thank you to the manager of the Dunkin Donuts on Lebanon rd, Old Hickory Tn.
- EBEbony BrownFeb 20, 20265.0Angel and Khris were amazing. Top notch service and amazing personality 10s across the board!!!!!
- MBMark ByrneFeb 11, 20265.0Service was excellent! Young female white with glasses.
- CLCal LarsonJan 22, 20264.0Great coffee, great food, except for the fact that they never remembers your doughnut. I have gone there many times and I bought a doughnut five different times and they forgot it every time
- HBHoney BunnyJan 14, 20261.0I just went here. Hashbrowns were extremely old and burnt did not even fill up my hash brown packaging. my croissant is all right, but the hashbrowns are extremely disappointing especially the fact I spent over two dollars on them. They were disgusting had to discard they were also cold not fresh at all.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Old Hickory, TN?
Dunkin' Old Hickory is open Monday to Saturday from 5:00 AM to 10:00 PM and on Sundays from 6:00 AM to 10:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, the Dunkin' in Old Hickory, TN has a drive-thru for your convenience.
Can I order Dunkin' online or with an app?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website for quick pickup or delivery.
What breakfast and lunch options does Dunkin' Old Hickory serve?
Dunkin' serves breakfast, brunch, and lunch including coffee, espresso, breakfast sandwiches, donuts, and various premium beverages.
Does Dunkin' in Old Hickory offer delivery and curbside pickup?
Yes, this location offers both delivery and curbside pickup services.
What are some new holiday drinks available at Dunkin' Old Hickory?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Are there any nearby places where I can enjoy desserts after visiting Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is located nearby for dessert options after your visit.
Is there another Dunkin' location close to this one in Old Hickory?
Yes, there is another Dunkin' nearby offering donuts, coffee, and smoothies if you want to explore more options.
What nearby places can I visit for Mexican food after Dunkin'?
El Ok Corral Mexican Restaurant and El OK Corral are nearby Mexican restaurants where you can enjoy a meal after visiting Dunkin'.
Are there nearby services I can visit besides dining near Dunkin' Old Hickory?
Yes, nearby you can find services like Explore Chiropractic, Alison's Salon and Day Spa, and Marcus Harvey: Allstate Insurance for health, beauty, and insurance needs.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website