McDonald's

3.2
1431 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
178 Highway 64, Ocoee, TN
37361, United States

Hours

Reviews

3.2
1,431 reviews
5 stars
397
4 stars
267
3 stars
279
2 stars
131
1 star
357

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items, although some customers noted fresh food on occasion.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and a lack of professionalism among employees.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
  • JJ
    Jason
    Nov 4, 2025
    1.0
    Don't bother coming here after 3pm, the food is putrid: nuggets were hard as a rock, apples were mush, they lied about not having milk and ice cream, fries were cold, and my quarter pound was cooked on a nasty unclean grill.
  • TG
    Tammy Goforth
    Oct 25, 2025
    1.0
    Do not come here if you’re hungry. We have waited half an hour in the drive through. If I could get out of the line I would have left. Ridiculous, slowest I have ever been to.
  • SF
    Sydney Farabi
    Oct 25, 2025
    1.0
    Very slow service! They advertise the monopoly, but aren't giving out the pieces. They don't know when they're out of things like coffee until you get to the window.
  • AS
    Aesthetic Shinobi
    Oct 14, 2025
    1.0
    Following the placement of my order, I experienced a 15-minute delay before any interaction at the initial service window, where I observed a prolonged period of inaction. Upon proceeding to the subsequent window, I encountered a similar lack of engagement. The transaction was not completed, and no payment was processed. This experience significantly detracted from the expected service speed. Given the inefficient service and the corroborating negative feedback, I will not be returning to this establishment.
  • AO
    Alan Orth
    Oct 1, 2025
    1.0
    I'm certain I've lost hundreds of dollars in missing food from this McDonald's. I think one out of ten orders is correct. Sadly it's this or the Hardee's...that says something about Hardee's.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Ocoee, TN?

McDonald's in Ocoee, TN is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What are the delivery service hours for McDonald's at this location?

Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.