Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers praising fresh meals while others complained about cold, stale, or poorly prepared items.
Staff Attitude
While some customers noted friendly staff, many others reported rude or unhelpful service, indicating a lack of consistent customer care.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.