Wendy's

3.6
469 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6925 Us Highway 64, Oakland, TN
38060, United States

Hours

Reviews

3.6
469 reviews
5 stars
181
4 stars
118
3 stars
54
2 stars
33
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and unacknowledged orders.

Food Quality

While some customers enjoyed the food, others complained about cold, old, or incorrectly prepared items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty counters and drink machines.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to dissatisfaction.
  • B1
    bill 1968
    Nov 15, 2025
    5.0
    Great hamburgers
  • CP
    Caleb Puckett
    Nov 11, 2025
    1.0
    Took 30 minutes to get food. Only reason I ever got it was cause I walked in to remind them I was still waiting. Then when I got the food, it was horrible. You’d think waiting 30 min your food would be fresh
  • LC
    Lane Cook
    Nov 10, 2025
    1.0
    Went through the drive thru ordered my food and had to wait to pay the girl at the window until she finished her business in her cell phone. She took my card and hardes it back to me, no receipt, no thank you…. Nothing. Drive to the pick up window, did not acknowledge me, no receipt, no thank you have a nice day…. Just shut the window. Food was cold, including fries! And while waiting in line between the two window la they have a saying on the side of the building that says something to the affect of great customer service and food is their recipe…. lol
  • BF
    Brandon Furr
    Nov 9, 2025
    2.0
    Ordered breakfast with a caramel cold foam coffee. I’m not barista but ain’t no way this is right, has chunks of white stuff and taste rotten. No care given from employees.
  • RR
    Riley Ross
    Oct 20, 2025
    4.0
    Decent food, ok service, and a pretty relaxed but clean dining area.

Frequently Asked Questions About Wendy's

Is 154 - 6925 Us Hwy 64 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.