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Taco Bell / KFC

2.8
(512 reviews)

Business Details

6880 Highway 64, Oakland, TN
38060, United States
(901) 465-9916
https://locations.tacobell.com/tn/oakland/6880-highway-64.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6880 Highway 64 in Oakland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
6880 Highway 64, Oakland, TN
38060, United States

Hours

Reviews

2.8
512 reviews
5 stars
114
4 stars
90
3 stars
64
2 stars
64
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, burnt, or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty and poorly maintained, with unsanitary conditions reported in both dining and restroom areas.

Staffing Issues

Numerous comments indicated that the location is often understaffed, leading to delays and a lack of customer service.

Management Concerns

Several reviews called for management changes, citing a lack of oversight and poor employee attitudes as significant problems.
  • MD
    Ms. Douglas
    Jan 25, 2026
    2.0
    Waited over 15 minutes for a burrito, that came out cold and wrong.
  • MH
    Matthew Helm
    Jan 18, 2026
    1.0
    I do not know how this store is still in business. It is the worst customer service I have ever experienced plus they're always out of something and now they just close whenever they want to. I am a door to Asher and it's not cool if they want to close the store down early when I have orders placed for me to pick up. The employees are so rude the whole place is just completely nasty and I hate even having a walk in there. Something needs to be done I've looked at all of the reviews on here and everybody's complaining about the same thing I don't understand why this is not being fixed. Y'all need to fire everybody in there and get a manager that can hire people that want to freaking work and do their job it is absolutely ridiculous.
  • CS
    Carolyn “BeeStitchie” Sanders
    Jan 17, 2026
    1.0
    If I could give a negative star I would. DON’T come here if you’re in a hurry… came for lunch; turned into dinner… seriously!!!
  • TJ
    Tiffany Jackson
    Jan 17, 2026
    1.0
    One of the worst customer service experience ever, very unprofessional, rude, and nasty attitude. The food was cold and not fresh at all.
  • JH
    Jennifer Hubbard
    Jan 13, 2026
    2.0
    Nuggets were hard and spicy. Also they didn't offer unsweetened tea. They tried to talk a diabetic into drinking sugar tea. Smh. Yes it was mentioned before they offered.

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for Taco Bell / KFC in Oakland, TN?

Taco Bell / KFC in Oakland is open from 10:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:00 AM to Midnight on Friday and Saturday.

Does Taco Bell / KFC in Oakland offer a drive-through service?

Yes, Taco Bell / KFC has a drive-through, but it is closed every day of the week at this location.

Brand Certified Facts from Taco Bell / KFC

This information is certified by Taco Bell / KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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