Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Oak Ridge S. Illinois Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
175 reviews
5 stars
76
4 stars
20
3 stars
9
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with many expressing frustration over staff attitudes and organization.
Food Quality
While some customers enjoyed the wings and flavors, there were numerous complaints about food quality, including undercooked items and incorrect orders.
Staff Performance
Feedback highlighted a mix of positive and negative experiences with staff, with some praising their friendliness while others noted rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, contributing to an overall negative dining experience.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
- EDEmily Davis2 days ago1.0This is our second time coming and after today probably won’t be back. When we got there, a man was yelling at an employee for not washing her hands after using the restroom. While waiting for our pickup order, we got to hear an employee screaming (from the back but so loud the whole building could hear) about how her boyfriend is a POS that doesn’t do anything and blah blah (okay I get it we’ve all been there but no need to scream and cuss while there were customers in the building) but THEN she starts talking about how she’s on her period (still cussing and screaming) WHILE a man was sitting there eating. Food is good enough but there is absolutely no etiquette from the staff.
- JMJeremy MayDec 31, 20251.0Second time placing an order an hour in advance just to arrive and listen to a female front worker openly complain about customers attitudes about having waiting an insane amount of time for orders and continued to complain the whole time. I feel bad for the staff that has to deal with this employee.
- HPHeather PiperDec 29, 20255.0Shame on the management forcing 2 kids to bust their asses for the dinner rush and not making sure they have sufficient help! They did amazing just the two of them trying to complete all the orders!
- NMNaynay MullinsDec 24, 20254.0Have not been disappointed eating here. However the atomic wings are NOT for the faint of heart. They do not play when they say they're hot! The Korean bbq and cajun are my favorite flavors!
- KHKerry HoyleOct 20, 20255.0Love Wing Stop! Knoxville is our favorite. Staff us always courteous. Unless you order ahead the wait csn be long. Do not have luck with the app. My husbands new favorite fast food spot!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Oak Ridge S. Illinois Ave?
Wingstop Oak Ridge S. Illinois Ave is open daily from 10:00 AM to 12:00 AM (midnight).
Does Wingstop Oak Ridge offer delivery services and when?
Yes, Wingstop Oak Ridge offers delivery every day from 10:00 AM to 12:00 AM with options such as same-day and no-contact delivery.
Can I pick up my order in-store and what are the pickup hours?
In-store pickup is available daily from 10:00 AM to 12:00 AM.
Is there a drive-through service available at Wingstop Oak Ridge?
No, the Wingstop at Oak Ridge S. Illinois Ave does not offer drive-through service; it is closed all week.
What payment methods does Wingstop Oak Ridge accept?
Wingstop Oak Ridge accepts American Express, Discover, MasterCard, and Visa.
Where is Wingstop Oak Ridge located?
It is located at 212 S. Illinois Ave, Suite 100, Oak Ridge, Tennessee, 37830, USA.
How can I order Wingstop Oak Ridge's menu online?
You can order online through their website at https://www.wingstop.com/location/wingstop-2220-oak-ridge-tn-37830/menu.
What nearby dining options are close to Wingstop Oak Ridge?
Nearby dining options include Smoothie King for smoothies and juices, Sonic Drive-In for fast food burgers, Pizza Hut for pizza, and Hardee's / Red Burrito for American and Mexican fast food.
Are there any nearby hotels for visitors who want to stay close to Wingstop Oak Ridge?
Yes, there are several nearby hotels including Hampton by Hilton, DoubleTree by Hilton Oak Ridge, DoubleTree by Hilton Hotel Oak Ridge - Knoxville, and Days Inn.
Can I visit any attractions near Wingstop Oak Ridge during my visit?
Yes, the Atomic Energy Museum is nearby and offers a unique historical experience, and Oak Ridge Bowling Center provides entertainment and recreation options.