Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,367 reviews
5 stars
555
4 stars
351
3 stars
200
2 stars
93
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several instances of poor customer service and negative attitudes from employees.
Food Quality
The food quality was inconsistent, with complaints about cold, poorly prepared, or incorrect orders, as well as some positive remarks about specific items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with reports of dirty floors and tables.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
- MPMichael Shawn PhillipsNov 12, 20255.0The new manager Michelle did an awesome job keeping the staff where they were most efficient. She was very friendly and helpful. Had great positive attitude and I left with a smile on my face
- BBBenNov 8, 20255.0Person running the drive thru was pretty nice, food came out hot too. Thank you all.
- AFAlexis FossOct 31, 20252.0Fix your speaker, we had to repeat ourselves a lot and couldn't order what we wanted
- AGAnn GreenleeOct 14, 20253.0The young man who waited on us was great. But the order was wrong and I asked a lady named, Michelle, to please fix it. She grabbed the burgers off the counter roughly and slammed them into the trash. Had a sorry attitude. I told the young man there that her behavior wasn't necessary. He tried to explain it that she had been there all day. That's her choice. BTW, this was in oak ridge.
- KWKenneth WarrenOct 7, 20253.0Could be better!!!
Frequently Asked Questions About Wendy's
Is Oak Ridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oak Ridge, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oak Ridge, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 685-8588.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Oak Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Oak Ridge, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Oak Ridge, TN?
The drive-through is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's location in Oak Ridge serve breakfast?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via their website or app.
How can I order Wendy's food online?
You can order online at order.wendys.com or through the Wendy's mobile app for delivery where available or pick up.
What payment methods does Wendy's Oak Ridge accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is this Wendy's location open for dine-in service?
Yes, this Wendy's serves dine-in, drive-thru, takeout, and delivery where available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the menu website, mobile app, and in-restaurant with a nutrition poster available upon request.
How do I contact Wendy's Oak Ridge for questions or feedback?
You can call (865) 685-8588 directly, reach Customer Care via their contact page or live chat, or fill out a customer satisfaction survey using your receipt details.
Are there other dining options near Wendy's Oak Ridge?
Yes, nearby dining options include Chicken Salad Chick for sandwiches and southern food, Long John Silver's for seafood, Krystal for burgers, and Applebee's Grill + Bar for American cuisine.
Can I visit other services and shops near this Wendy's?
Nearby you can find General Stores like CVS Pharmacy and CVS Beauty for pharmacy needs, Eyeglass World for sunglasses, PetSmart Dog Training, and automotive services at Countryside Tire and Auto Service.
What accommodations and places of worship are near Wendy's Oak Ridge?
Nearby hotels include Quality Inn and TownePlace Suites by Marriott Oak Ridge. Places of worship such as Zion Hill Baptist Church and St. Mary Catholic Church are also close by.