Subway

Reviews

• AN

  April Newcomb

  Oct 24, 2025
  5.0
  Really clean. The guys were very nice and funny.
• JH

  Jessica Huskey

  Oct 3, 2025
  5.0
  By far the best subway experience I have had. Was greeted immediately upon entering, staff was friendly and seemed happy to be working. To the three lady's back there today, Thank you. I hope you are all blessed!
• TL

  T Lawson

  Aug 7, 2025
  4.0
  I ordered 40.00 worth of subs yesterday and they forgot to give my daughter 2 of my 4 combo items a drink and chips. My daughter ran to pick up the food for me to feed her, my niece and me and didn’t realize until she was home and she couldn’t go back. I tried calling but you can’t get through on the app so if you see this Subway can you please offer for me to get it on my next trip? I was working from home and order all the time.
• SD

  samara duncan

  Jul 15, 2025
  1.0
  The community needs to be aware of the scam that's going on at the Oak Ridge Subway on the turnpike. On Monday July 14th I placed an online pickup up order that was to be ready at 5:50pm. I arrived at 5:47pm and the door was locked with a sign "Be back in 25 minutes" but it didn't say a time. I tried calling the store, no answer. I return at 6:20pm to pick up my order, well over 25 minutes later, and the door is still locked with the same sign. So I wait and another car is waiting as well. 10 minutes later this guy opens the door then goes to the back. I spoke with the girl at the counter and said I had a 5:50pm pick up order. She said we are out of cold cuts. I said ok then I need a refund because you dont have what I ordered and paid for, and you weren't open at my pick-up time. She said she couldn't/wouldn't issue me a refund and goes and gets this guy who says the same. I said what number can I call to refund my money and he replies there is no number to call and tells me I need to leave. I asked what his name was and he refused to give his name so I took his picture. I have called every subway number, local or corporate no one answers or its a message that says go to the website then hangs up. There's no one to email either. I chatted with their bot on their website which did nothing. I went to the subway in front of Walmart on Illinois, explained my situation, she confirmed there is no way for me to contact Subway and she couldn't refund me either. She at least made something somewhat close to what I ordered- a cold cut protein bowl, and didn't double charge me. Unfortunately it made me sick. She also advised that the guy that was ahead of me who had just left had the exact same issue happen to him, paid for food he didn't receive and couldn't get a refund. So it's happening to multiple people. I'm sharing so that hopefully no one else gets scammed.
• FN

  Felicia Nieves

  Jul 8, 2025
  1.0
  We placed an online order over 45 minutes ago.upon placing our order we were notified it would be ready in 20 minutes. When we get to the store the employee is just standing there. My order is not ready or even been started on. He looks at my ticket and then states he's not doing it because he's fixing to clock out. Then he wants to argue with me when I ask for the manager.

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