Subway

3.7
175 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Oak Ridge Subway® Restaurant at 361 South Illinois Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
361 South Illinois Avenue, Oak Ridge, TN
37830, United States

Hours

Reviews

3.7
175 reviews
5 stars
84
4 stars
28
3 stars
18
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, rude staff, and being understaffed during busy hours.

Food Quality

Several reviews mentioned that the food was often out of stock, stale, or poorly prepared, leading to dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Cleanliness Concerns

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Management Problems

Customers expressed frustration with management, citing a lack of organization and support for staff, contributing to the overall poor experience.
  • RS
    Red Salute
    Oct 30, 2025
    1.0
    Went in tonight at 8pm. Girl with tattoos on her neck (no problem with tattoos) tells me she has no bread. Its a sandwich shop and she was packing up like she wanted to close early. Went the other afternoon and a different older lady was fantastic. Just prepare for your business and make enough bread.....thats what your business is based on!
  • TM
    Taryn Miller
    Sep 19, 2025
    1.0
    Had the absolute worst experience this morning around 10:10. Mary was my sandwich artist. I asked politely for extra lettuce on my sandwich and she refused stating she was almost out, I again asked her for a little extra *seeing as her pan had lettuce in it* and she berated me acting like i was asking her for the money in the drawer. Mary needs a new job. She obviously cant handle customer requests.
  • AM
    Amber Meggison
    Sep 17, 2025
    5.0
    Christy (very possible misspelling) was AMAZING. Thank you TREMENDOUSLY for taking the time to help allow my four year old daughter practice ordering her own food. I struggle daily when employees don’t take 2 extra minutes, and she was absolutely OUTSTANDING. Not to meantion THE BEST SUBWAY SANDWICH I’ve EVER had!!!! YOU DESERVE A FAT RAISE QUEEN !! We will be back to see her even though we are 50 minutes away!
  • AI
    Abby Idles
    Sep 4, 2025
    1.0
    I went in today to pick up my order. The manager didn’t have it ready, the manager was being absolutely rude. She was yelling at me and throwing bread around, I asked her if she could lower her voice 5 times and each time she got louder.
  • VH
    Vickie Holmes
    Aug 21, 2025
    5.0
    Was a great place, clean and ghe worker was great

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 361 South Illinois Avenue in Oak Ridge, Tennessee, 37830.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 9:00 PM.