Subway

3.6
175 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Oak Ridge Subway® Restaurant at 361 South Illinois Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
361 South Illinois Avenue, Oak Ridge, TN
37830, United States

Hours

Reviews

3.6
175 reviews
5 stars
84
4 stars
27
3 stars
18
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and understaffing, leading to poor service experiences.

Food Quality

Several reviews mentioned that the food was often out of stock or of poor quality, with complaints about stale bread and spoiled ingredients.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude or indifferent service.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Management Concerns

There were complaints about management practices, including understaffing and lack of responsiveness to customer needs.
  • AJ
    Alyxandra Jotch
    Dec 1, 2025
    1.0
    I ordered a sub and they forgot all my toppings. The toasted bread was good though.
  • RS
    Red Salute
    Oct 30, 2025
    1.0
    Went in tonight at 8pm. Girl with tattoos on her neck (no problem with tattoos) tells me she has no bread. Its a sandwich shop and she was packing up like she wanted to close early. Went the other afternoon and a different older lady was fantastic. Just prepare for your business and make enough bread.....thats what your business is based on!
  • TM
    Taryn Miller
    Sep 19, 2025
    1.0
    Had the absolute worst experience this morning around 10:10. Mary was my sandwich artist. I asked politely for extra lettuce on my sandwich and she refused stating she was almost out, I again asked her for a little extra *seeing as her pan had lettuce in it* and she berated me acting like i was asking her for the money in the drawer. Mary needs a new job. She obviously cant handle customer requests.
  • AM
    Amber Meggison
    Sep 17, 2025
    5.0
    Christy (very possible misspelling) was AMAZING. Thank you TREMENDOUSLY for taking the time to help allow my four year old daughter practice ordering her own food. I struggle daily when employees don’t take 2 extra minutes, and she was absolutely OUTSTANDING. Not to meantion THE BEST SUBWAY SANDWICH I’ve EVER had!!!! YOU DESERVE A FAT RAISE QUEEN !! We will be back to see her even though we are 50 minutes away!
  • AI
    Abby Idles
    Sep 4, 2025
    1.0
    I went in today to pick up my order. The manager didn’t have it ready, the manager was being absolutely rude. She was yelling at me and throwing bread around, I asked her if she could lower her voice 5 times and each time she got louder.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 361 South Illinois Avenue in Oak Ridge, Tennessee, 37830.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 9:00 PM.