Sonic Drive-In

Reviews

• BW

  Bruce Wilson

  5 days ago
  2.0
  20 minutes to get two slushies us just unacceptable.
• NC

  Noah Charlton

  Feb 20, 2026
  2.0
  Didn’t wait too long but I asked for the brownie blast and add chocolate and they heard me and everything read back my order but when I got it back it never has chocolate. Very disappointed
• JR

  Jazz Ritter

  Feb 17, 2026
  5.0
  These guys are always great and fast - late gets a bit slower but they get the job done. Only complaint is sometimes their ice cream machine is down late when I want it most. Always use the app for better deals.
• JM

  jenia miller

  Feb 2, 2026
  1.0
  Y'all BELIEVE these bad reviews on this business! They are rude, incompetent, absolutely NO customer service skills whatsoever,nasty mouthed and the managers point fingers at each other and belittle each other when the other is not there. Just trash! And I'm not even talking about the food. Parents, I wouldn't let your kids work here. They will not learn any communication skills when it comes to customers and that leadership has no value. I guess Eli Boyette doesn't check what his customers are saying. He can't be because the reviews that customers are saying are not encouraging him to address the ABUNDANCE of issues at this location. I am sure my review will not bat an eye either but I will say again to the good parents who's teens are getting jobs. AVOID THIS PLACE AND ITS DRAMA.
• AT

  Allen & Tasha

  Dec 22, 2025
  1.0
  I am writing to formally complain about a recent experience at the Oak Ridge Sonic location. After placing a DoorDash order, our driver waited for over an hour without any response from the staff, despite pushing the service button. When I called the restaurant for an update, the employee who answered was incoherent and unprofessional; he mumbled a response and hung up on me. Subsequent calls went unanswered. We eventually canceled the order after a two-hour delay. The lack of professionalism and total breakdown in service at this location is unacceptable. Avoid this location.