Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Oak Ridge, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 210 S. Illinois Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,756 reviews
5 stars
679
4 stars
391
3 stars
212
2 stars
110
1 star
364
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many reported issues with freshness and preparation, including cold or poorly made items.
Management Issues
Frequent mentions of poor management and understaffing suggest systemic problems affecting service quality.
- FNFrancisco NievesDec 26, 20251.0Do not order here at night. They will totally mess up your whole order and than wanna get an attitude with you about it. Definitely won’t be back to this location
- ATAllen & TashaDec 22, 20251.0I am writing to formally complain about a recent experience at the Oak Ridge Sonic location. After placing a DoorDash order, our driver waited for over an hour without any response from the staff, despite pushing the service button. When I called the restaurant for an update, the employee who answered was incoherent and unprofessional; he mumbled a response and hung up on me. Subsequent calls went unanswered. We eventually canceled the order after a two-hour delay. The lack of professionalism and total breakdown in service at this location is unacceptable. Avoid this location.
- STSarah TeetsDec 15, 20255.0It was the hottest food and the service was amazing I will definitely be back to this sonic !
- AJAbi JohnsonDec 10, 20251.0I just thought I would get on here and say a little complaint. We sat in front of the window for almost 20 minutes waiting for our food. No one took our money or even acknowledged that we were there. The boy worker was awfully rude and had no manners. We will not be going back. They also served the car behind us and in stalls, before we even had the ability to pay.
- JTJessica Gary'sWife TuckDec 5, 20254.0We did the drive thru and the food was fresh, made correctly with our special orders and they were friendly and fast.