Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Quality
Food quality varies significantly; while some customers enjoy fresh and hot meals, others report issues like raw or stale food.
Cleanliness
Several reviews mention cleanliness issues, including dirty bathrooms and unsanitary food conditions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Pricing Concerns
Customers express dissatisfaction with rising prices and perceive that the value for money has decreased.
JJ
J Jones
Nov 13, 2025
5.0
I had a small problem with the service at this location and I sent an email to the owners. They immediately responded and addressed my issue! I appreciate McDonald’s quick response and resolution. Thank you.
AF
Anna Freeman
Nov 1, 2025
5.0
I keep meaning to type something up every time I go. I'm not sure if it's the same throughout the entire day, but the morning shift at the McDonald's on the Turnpike is better than any I've ever seen. They are so consistently good and fast. They run that store as good or better than Chick-fil-a. Recently, there was an ORPD officer behind me and I thought I'd pay for his food or drink. I got to the window and told them I wanted to pay for the officer behind me, only to find out that they already give them free food and drinks! My already high opinion of them just skyrocketed. I try to tell Lisa at the window how great they are doing when I get my coffee, but sometimes I just want to shout it from the rooftops and give them the recognition they deserve. 👏🏆
KC
Keila Contreras
Oct 28, 2025
1.0
There was an accident near the McDonald’s and I asked if they were open since most places didn’t have power. I asked a reasonable question and they gave me a lot of attitude and called my question stupid. The chicken nuggets I got were raw.
JM
Jill Mathews
Oct 21, 2025
5.0
Never disappoint
JD
Jason Duncan
Oct 8, 2025
1.0
I ordered the two cheeseburger combo at the drive through and was told to pull up to one of the waiting spots. They told me my order would be out in 25 or 30 seconds. That was 16 minutes ago. The drive through traffic has been moving steadily the entire time and I’m sitting here down $8.