McDonald's

3.7
1715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
841 Oak Ridge Tpke, Oak Ridge, TN
37830, United States

Hours

Reviews

3.7
1,715 reviews
5 stars
677
4 stars
404
3 stars
311
2 stars
126
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration.

Food Quality

While some customers praised the food as hot and fresh, others experienced issues with cold or improperly prepared items.

Positive Experiences

Several reviews highlighted friendly service and quick responses to complaints, particularly during busy times.

Cleanliness Concerns

There were complaints about unsanitary conditions, including moldy food and hair found in meals.

Inconsistent Performance

The quality of service and food varied significantly, with some customers having excellent experiences while others faced numerous problems.
  • T7
    Terry 7260
    1 day ago
    5.0
    Fast and nice people
  • RA
    Robert Alexander
    2 days ago
    1.0
    Second time in a row in two weeks that I have been made to pull up through the drive through window. And there was no one behind me. Should never happen. Back to Wendy's it is, never have been asked to pull up and wait on an order.
  • KD
    Kevin Daugherty
    Dec 22, 2025
    1.0
    Went in to eat, cash on me so went up to the counter and stood there while 4 different employees kept looking at me. 10 minutes later I gave up trying to get someone to take my order. Every one pretends to be busy but to lazy to take a order
  • KA
    Kim Adams
    Dec 18, 2025
    1.0
    Took my order 15 mins to get to me and that only happened cause the young man could tell we were getting aggravated due to the other staff being too focused on chit chatting. Food was step above cold and we were inside not in drive thru. Won't be back to this location again.
  • SR
    Scott Ryan
    Dec 6, 2025
    1.0
    25 min wait on food and they still forgot my fries

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 841 Oak Ridge Tpke?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday, Sunday; and from 5:00 AM to midnight on Friday and Saturday.

Can I use the drive-thru service at this McDonald's location?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.