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McDonald's

3.5
(2307 reviews)

Business Details

400 Illinois Ave, Oak Ridge, TN
37830, United States
(865) 483-4570
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Illinois Ave, Oak Ridge, TN
37830, United States

Hours

Reviews

3.5
2,307 reviews
5 stars
790
4 stars
488
3 stars
432
2 stars
211
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during late-night hours.

Food Quality

Many reviews mentioned cold or stale food, with specific complaints about fries and burgers being served improperly.

Inconsistent Experience

While some customers praised the service and food quality, others consistently experienced problems, leading to a perception of unreliability.

Management Concerns

Several reviews highlighted a lack of effective management and training, contributing to poor service and operational inefficiencies.
  • MJ
    Mike Jennings
    Feb 22, 2026
    1.0
    Flat out pathetic! Slow !
  • JJ
    jamie jones
    Feb 11, 2026
    1.0
    This place is a absolute joke. If you try to go after 10pm there is always some excuse of why they can't take your order this McDonald's should never be 24 hours. It needs to be made just like the other store and close at 11 cause God knows nightshift won't do anything
  • ST
    Stephen Taylor
    Feb 2, 2026
    3.0
    Food is overpriced, your charged for everything separately, no combo meals,You can go to a steak house for just as much if not less
  • MS
    Matthew Sandy
    Feb 1, 2026
    1.0
    Everytime I go through or my old man we never get our whole order then u call and complain that want to have attitude if I order food I expect it to get fill I shouldn't half to make two trips then they don't want to replace to the whole order, if I rode I expect my order. Attention district manager Renee ain't the first time I had this problemy whole order should be replace, period
  • DM
    Della C MartinNewman
    Jan 19, 2026
    1.0
    I be careful using your McDonald’s app here because they be ripping you guys. What should have been a free happy meal wasn’t they still charging me because of a soda as they said i should have picked up a juice or milk when i just went to another McDonalds and it was free with a lager cup of soda no extra charges so if you want to use your free stuff here don’t bother.

Frequently Asked Questions About McDonald's

What are the McDonald's Oak Ridge hours of operation?

McDonald's Oak Ridge is open 24/7 every day, from Monday to Sunday.

Does McDonald's Oak Ridge offer delivery and pickup services?

Yes, McDonald's Oak Ridge offers delivery, curbside pickup, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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