Brand Certified
McDonald's
3.5(2307 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
400 Illinois Ave, Oak Ridge, TN
37830, United States
Certified by McDonald's • Mar 01, 2026
(865) 483-4570
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,307 reviews
5 stars
790
4 stars
488
3 stars
432
2 stars
211
1 star
386
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during late-night hours.
Food Quality
Many reviews mentioned cold or stale food, with specific complaints about fries and burgers being served improperly.
Inconsistent Experience
While some customers praised the service and food quality, others consistently experienced problems, leading to a perception of unreliability.
Management Concerns
Several reviews highlighted a lack of effective management and training, contributing to poor service and operational inefficiencies.
- MJMike JenningsFeb 22, 20261.0Flat out pathetic! Slow !
- JJjamie jonesFeb 11, 20261.0This place is a absolute joke. If you try to go after 10pm there is always some excuse of why they can't take your order this McDonald's should never be 24 hours. It needs to be made just like the other store and close at 11 cause God knows nightshift won't do anything
- STStephen TaylorFeb 2, 20263.0Food is overpriced, your charged for everything separately, no combo meals,You can go to a steak house for just as much if not less
- MSMatthew SandyFeb 1, 20261.0Everytime I go through or my old man we never get our whole order then u call and complain that want to have attitude if I order food I expect it to get fill I shouldn't half to make two trips then they don't want to replace to the whole order, if I rode I expect my order. Attention district manager Renee ain't the first time I had this problemy whole order should be replace, period
- DMDella C MartinNewmanJan 19, 20261.0I be careful using your McDonald’s app here because they be ripping you guys. What should have been a free happy meal wasn’t they still charging me because of a soda as they said i should have picked up a juice or milk when i just went to another McDonalds and it was free with a lager cup of soda no extra charges so if you want to use your free stuff here don’t bother.
Frequently Asked Questions About McDonald's
What are the McDonald's Oak Ridge hours of operation?
McDonald's Oak Ridge is open 24/7 every day, from Monday to Sunday.
Does McDonald's Oak Ridge offer delivery and pickup services?
Yes, McDonald's Oak Ridge offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Can I use drive-thru service at McDonald's Oak Ridge?
Yes, the drive-thru is open 24/7 for your convenience every day of the week.
What payment methods are accepted at McDonald's Oak Ridge?
McDonald's Oak Ridge accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's Oak Ridge located?
McDonald's Oak Ridge is located at 400 Illinois Ave, Oak Ridge, TN 37830, USA.
How can I order from McDonald's Oak Ridge online?
You can order online via McDonald's official delivery site or through the McDonald's app available for iOS and Android.
Does McDonald's Oak Ridge have any special rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby hotels can I stay at when visiting McDonald's Oak Ridge?
Nearby hotels include Staybridge Suites Knoxville Oak Ridge and Comfort Inn Oak Ridge, offering convenient accommodation close to McDonald's Oak Ridge.
Are there any interesting landmarks near McDonald's Oak Ridge?
Yes, the Woodland-Scarboro Historic District is close by, a notable landmark and historical museum that you might want to explore before or after your visit.
What other dining options are near McDonald's Oak Ridge?
Nearby dining options include Outback Steakhouse, I Heart Sushi, China Wok, Zandunga Mexican Restaurant, Nixon's Deli, Panda Express, Ruby Tuesday, and Chipotle Mexican Grill.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website