McDonald's

Reviews

• JJ

  Jajaja

  Dec 28, 2025
  2.0
  Says 24 hours but if you come at an odd time of day you're more likely to get the employees standing outside talking over actually doing any work. Everytime I've shown up after 12 with my boyfriend we've gotten horrible service, so I figured Id do the employees a favour and let everyone know this place is BARELY 24 hours in practice and it's not worth coming here, which really sucks for people who are night owls since there's not many good late night options in oak ridge One time when we came here, we put in a mobile order and showed up to the restaurant only five minutes after putting it in. We waited at the blacked out screens for 45 minutes before deciding to just cancel the order and just leave, only to find tbe employees were standing outside talking and smoking cigarettes the whole time We tried giving this place another chance, we showed up earlier than last time at about 1 am, food wasn't remotely fresh and we didn't even get everything. We ordered the big Mac pack which comes with two burgers, two fries, a 20 piece chicken nugget and we also got two drinks to go with it. All we got were our drinks, one burger, the nuggets and one thing of fries. The burger? Cold. The fries were practically RAW they felt so hard to chew, and we didnt even get the other burger or thing of fries. We go back through the drive thru because they had the lobby closed, it takes us 20 minutes to finally get to speak to someone and we explain that our food was cold and we didn't get all of it anyways. They tried to CHARGE US for the food they never gave us in the first place, which they tried ro get away with because we put in a mobile order and they didnt give us our receipt for it This location should have never switched to 24 hours because the workers clearly cant handle it and some of them are showing up in their pajamas as well, and it sucks to waste your money not knowing you arent going to get what you paid for, so I don't plan on coming to this spot anymore and I dont think others should either ESPECIALLY at night time The food only gets a 3 stars because the Mcflurry makes me feel like I'm ascending to a higher state of being and other items are okay when they're fresh and not RAW
• ZE

  zachary ellis

  Dec 26, 2025
  1.0
  Messed order up and food tasted horrible, maybe an actual manager needs to night shift, coming from a person in management this is sad!!!!
• JW

  Jeffry Williams

  Dec 20, 2025
  1.0
  Really slow at 2:48 am in the morning is ridiculous people have to work this McDonalds is a joke anymore. And employees just stand around doing nothing. Just uncalled for. I’m sorry to say this but should not take 25 to 20 minutes to get an order.
• MJ

  Michael Jones

  Dec 12, 2025
  1.0
  Waste of time. They care more about drive thru than someone standing in front of a register for over ten mins with without so much as a “bright with you”. Clearly the employees can’t handle the workload. Thanks.
• JC

  Jessie Crabtree

  Dec 12, 2025
  1.0
  I went to drive thru and of all people the boss at this McDonald's threatened to drop my food on the ground and was cussing at me then I call up there and and got hung up on so will never get my money again

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