Dunkin'

4.2
735 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oak Ridge, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1529 Oak Ridge Tpke, Oak Ridge, TN
37830, United States

Hours

Reviews

4.2
735 reviews
5 stars
451
4 stars
140
3 stars
69
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong food or drink preparations.

Staff Friendliness

Many reviews highlighted the friendliness and helpfulness of the staff, although some noted instances of rudeness.

Product Quality

Feedback indicated inconsistent product quality, with reports of stale donuts and poorly made drinks.

Management Issues

Several customers mentioned poor management and staffing problems, leading to disorganization and slow service.
  • KR
    Karyn Robbins
    1 day ago
    5.0
    Love my dunkin turtle latte. They always make it so it tastes the same instead of a different taste with everyone who makes it, like other coffee shops.
  • RM
    Richard McCurdy
    Oct 30, 2025
    5.0
    They were exactly what I expected! Excellent, fast service, and quality food/drink.
  • LM
    Lori McKenzie
    Oct 29, 2025
    5.0
    Great drive through people, very personable and friendly.
  • NN
    Nikki
    Oct 17, 2025
    1.0
    Ordered through my app today and it charged me twice! I have been trying to call customer service ALL day and no one answers!
  • DH
    Daniel Hurst
    Oct 3, 2025
    1.0
    Ordered munchkins and a vanilla frozen coffee the munchkins were stale the drink was not made right and was undrinkable I go there all the time this was the worst I called the store to tell them I was talking to a woman who was very rude and who didn't care

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Oak Ridge, TN?

Dunkin' in Oak Ridge is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.