Brand Certified
Dairy Queen Grill & Chill
3.9(679 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
100 S Rutgers Ave, Oak Ridge, TN
37830-6718, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(865) 617-0836
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
679 reviews
5 stars
343
4 stars
127
3 stars
73
2 stars
41
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and disrespectful staff, particularly one employee who consistently received negative mentions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and unsanitary conditions.
Wait Times
Customers frequently noted long wait times in both the drive-thru and inside the restaurant, often with minimal staffing.
Management Issues
Several reviews indicated that the location suffers from poor management and staffing problems, leading to a decline in service quality.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty floors and tables, which detracted from the overall dining experience.
- MTMark twittyFeb 5, 20261.0Bald guy in the drive thru was very rude. Hateful tone. Very short when taking the order. Obviously didn’t want to be there. I left and won’t be back
- AWAnthony WhalenFeb 4, 20262.0Milkshake was good for 2 stars but dont ask the 5 foot leprechaun for cherries she will snap back and remind you this isnt SONIC
- TCtrevor chitwoodJan 18, 20261.0Ordered a vanilla milkshake . I drank part of it before I realized it had chocolate bits and other stuff in it.
- STSilverbolt24 taekwondokid24Jan 17, 20261.0One of the women who was working was extremely rude. Completely ignored me when I asked how she was doing and looked annoyed.
- RRRyderJan 7, 20261.0Every time I come here it is always the same woman that I end up having a problem with. Between 8-9pm on 1/5, I was at the drive thru window and the same woman that is always extremely rude and unpleasant had left the window open. All I could hear was her screaming and cursing loudly over everything, including my order. Im sure I am not the only person that has experienced this yet she is still working here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:30 PM, except on Fridays and Saturdays when it closes at 11:00 PM. It is closed on November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill have a drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru, outdoor seating, and indoor seating, including booster seats and high chairs for families with children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with restrooms and free WiFi.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official ordering website.
How can I get exclusive deals and rewards from Dairy Queen Grill & Chill?
You can download the Dairy Queen App for exclusive deals, mobile ordering, and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Oak Ridge, TN?
The address is 100 S Rutgers Ave, Oak Ridge, TN 37830-6718, and the phone number is +1 865-617-0836.
Are there other fast food or ice cream options near Dairy Queen Grill & Chill?
Yes, nearby options include another Dairy Queen and Taco Bell, both fast food restaurants popular in the area.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
You might visit local educational centers like the Law Enforcement Innovation Center or the National Forensic Academy, or stop by Food City for groceries.
Where can I find convenient services near Dairy Queen Grill & Chill like banking or fuel?
Nearby services include Regions Bank for financial needs, multiple gas stations such as Exxon & Mobil Stations and Shell, and Western Union for money transfers.
Brand Certified Facts from Dairy Queen Grill & Chill
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