Super slow and your ice cream looks like i has seen better days.
KT
Kevin Thurman
Apr 22, 2026
5.0
Staff was friendly and very efficient. Very little wait time to take our order and deliver our desperately needed ice cream. Store was clean and the prices were reasonable.
MH
Mark Humphreys
Apr 14, 2026
1.0
If you ask me about why it closed back in the 2000s or whatever in Oak Ridge. After my latest visit to the new one, I can see why.
They told me to pull forward and forgot to tell me my total and I thought I was good cause I read the sign. They charged me $2.59 for a bottled water without telling me the price which wasn’t on the board like it was an alternative to soda. I pull up and the person was texting for half a minute in direct view of the drive-thru window and to top it off when they handed me all my food the person looked at me and said, “You can go now”. I’ve worked in fast food and this is not okay.
I’m vague on who it was because this is not one person doing this. This level of malice is ignored and left to fester affects the workplace atmosphere and all the negative reviews are about service. At this point it’s corporate or manager’s fault for not hiring better or the very least training the ones they hire to act professionally as a bare minimum.
Never buying DQ again and will tell others the same. Not the first and not unique to this location.
CD
Claylene Dailey-Walters
Apr 4, 2026
2.0
Both employees at the speaker and window were rude
ZB
Zack Boor
Mar 27, 2026
1.0
This is the 3rd time I’ve been told they don’t have the meat to make my burger. They apparently shut off the grill at 10pm and just hope no one else orders burgers until they close a full hour later. Very disappointed with how this restaurant is run late at night.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:30 PM, except on Fridays and Saturdays when it closes at 11:00 PM. It is closed on November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill have a drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru, outdoor seating, and indoor seating, including booster seats and high chairs for families with children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with restrooms and free WiFi.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official ordering website.
How can I get exclusive deals and rewards from Dairy Queen Grill & Chill?
You can download the Dairy Queen App for exclusive deals, mobile ordering, and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Oak Ridge, TN?
The address is 100 S Rutgers Ave, Oak Ridge, TN 37830-6718, and the phone number is +1 865-617-0836.
Are there other fast food or ice cream options near Dairy Queen Grill & Chill?
Yes, nearby options include another Dairy Queen and Taco Bell, both fast food restaurants popular in the area.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
You might visit local educational centers like the Law Enforcement Innovation Center or the National Forensic Academy, or stop by Food City for groceries.
Where can I find convenient services near Dairy Queen Grill & Chill like banking or fuel?
Nearby services include Regions Bank for financial needs, multiple gas stations such as Exxon & Mobil Stations and Shell, and Western Union for money transfers.
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