Part of an award-winning family of locally-owned restaurants, Tito's & Pueblo Real Mexican Restaurants serve traditional Mexican dishes with a modern twist... and their "Gold Margaritas" are legendary! These restaurants have a loyal, local following, so plan for a wait if you come during peak dinner hours. And the wait is definitely worth it. There is a large dinner menu and huge margarita and drink selection. The delicious food is reasonably priced and served in generous portions. A fun, vibrant, family-friendly atmosphere that is far from your typical sleepy Mexican restaurant atmosphere!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.