Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Food quality was inconsistent, with complaints about cold, dry, or poorly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms.
Positive Staff Interactions
Despite the issues, some customers praised friendly and helpful staff members.
DC
Donald Cuddeback
5 days ago
1.0
Every time we go here the fountain drinks are terrible
NL
nick langston
Jan 5, 2026
1.0
Couldn't get help. There was only one employee and they were stuffing their face with a sandwich. I loudly asked if anyone worked here and was ignored by the face stuffer. No other employees were around to even ignore me
CB
Chris Bryant
Dec 29, 2025
4.0
Typical Wendys
BD
Barbara Darby
Dec 12, 2025
3.0
The Burrito was very dry and the tortilla was broken in pieces. Will not buy again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1071 Cosby Highway, Newport, TN?
The drive-through is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Yes, delivery is available where offered. You can check if delivery is available near you using the Wendy's app or by visiting order.wendys.com and entering your address.
What payment methods are accepted at Wendy's, Newport, TN?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can provide feedback through Wendy’s Customer Care via live chat or message on their Contact page. For direct contact, call (423) 625-3443 or use 888-624-8140 for Customer Care.
Where can I view the menu and pricing for this Wendy's?
Menu and pricing details can be viewed at order.wendys.com or via the Wendy's mobile app by selecting this location.
Are there any nearby restaurants or food options around Wendy's at 1071 Cosby Highway?
Nearby food options include Subway for sandwiches and Papa Johns Pizza for pizza lovers, providing convenient alternatives or additions to your meal at Wendy's.
What notable nearby services are located close to Wendy's at 1071 Cosby Highway?
Nearby services include Joe Gibson Jr. DDS MS (dentist/orthodontist), AT&T Store for telecommunications needs, and Walmart Pharmacy for health and wellness essentials.
Are there local points of interest customers might visit before or after dining at Wendy's?
Customers might visit Round Up Coffee Co. for a coffee or smoothie before or after their meal, or shop at Dollar General for discounts, both conveniently close to Wendy's.
What services make it easy for customers to order or pick up food at Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services for convenient ordering and pickup options.