Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor order accuracy.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant's cleanliness is a significant concern, with reports of dirty floors and unsanitary bathrooms.
Speed of Service
Service speed is often criticized, with long wait times reported in both drive-thru and counter service.
PP
Pineapple1244
Nov 6, 2025
1.0
Disgusting nasty service they messed up are drink order three times in a row saying they don’t serve the drink but when we looked at the drink stand it was legit there.
ML
Melissa Leo
Oct 26, 2025
5.0
Cashier and manager were incredibly friendly and helpful. I had to wait for an order of chicken tenders and the manager made sure both orders were fresh and with fresh fries.
MG
Matt Grizz
Oct 6, 2025
2.0
This was my Wendys Baconator FF 😔
EH
Emily Hawley
Sep 15, 2025
1.0
Messed up our order, was being rude and sassy throughout the whole ordering process, failed to tell us a proper place to park and wait for the rest of our meal and then had the audacity to yell at us for blocking their narrow poorly planned drive thru when they didn't give any other direction than "pull forward and we'll have it out eventually". Y'all need to be evaluated and hire new staff with better manners and customer service skills.
JH
James Herbert
Sep 12, 2025
1.0
Ordered 2, 7 dollar, biggie bags. One chicken blt and one bacon burger. The lasy night shift tossed 2 plain cheese burgers. In the bag. And never gave a reciept.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newport, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newport, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 625-3443.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 860 - 5435 1071 Cosby Hwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Newport, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1071 Cosby Highway, Newport, TN?
The drive-through is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Yes, delivery is available where offered. You can check if delivery is available near you using the Wendy's app or by visiting order.wendys.com and entering your address.
What payment methods are accepted at Wendy's, Newport, TN?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can provide feedback through Wendy’s Customer Care via live chat or message on their Contact page. For direct contact, call (423) 625-3443 or use 888-624-8140 for Customer Care.
Where can I view the menu and pricing for this Wendy's?
Menu and pricing details can be viewed at order.wendys.com or via the Wendy's mobile app by selecting this location.
Are there any nearby restaurants or food options around Wendy's at 1071 Cosby Highway?
Nearby food options include Subway for sandwiches and Papa Johns Pizza for pizza lovers, providing convenient alternatives or additions to your meal at Wendy's.
What notable nearby services are located close to Wendy's at 1071 Cosby Highway?
Nearby services include Joe Gibson Jr. DDS MS (dentist/orthodontist), AT&T Store for telecommunications needs, and Walmart Pharmacy for health and wellness essentials.
Are there local points of interest customers might visit before or after dining at Wendy's?
Customers might visit Round Up Coffee Co. for a coffee or smoothie before or after their meal, or shop at Dollar General for discounts, both conveniently close to Wendy's.
What services make it easy for customers to order or pick up food at Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services for convenient ordering and pickup options.