Papa Johns Pizza

4.0
461 reviews
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Business Details

1047 COSBY HWY, Newport, TN
37821, United States
(423) 613-8899
https://locations.papajohns.com/united-states/tn/37821/newport/1047-cosby-hwy?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Newport, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Newport pizza for any occasion. Call us for pizza delivery in Newport or stop by 1047 COSBY HWY for carryout to order the best pizza in Newport, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1047 COSBY HWY, Newport, TN
37821, United States

Hours

Reviews

4.0
461 reviews
5 stars
257
4 stars
78
3 stars
40
2 stars
19
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality; some praised the pizza while others complained about undercooked or poorly made items.

Delivery Problems

Many customers experienced delays in delivery, with some orders arriving cold or incorrect.

Staff Attitude

While some staff were noted for being friendly and helpful, others were described as rude or unprofessional.

Pricing Concerns

Several reviews mentioned high prices relative to the quality of food received, leading to dissatisfaction.
  • KC
    Keith Coulter
    Nov 13, 2025
    3.0
    Ordered pick up large works no Italian sausage. Arrived at time app said it was done. Several people waiting in front of me. They asked my name and they hasn't even began my order. No big deal people get busy. So I wait and wait and the dude doing doe is rightfully getting frustrated with the girl putting pizzas together. She didn't seem to want to be there and didn't seem to want to listen on being trained properly. She evidently why they are so behind due to messing up several orders including mine. The cook noticed as he was taking my pizza out she forgot cheese. So he puts cheese on it sticks back in for maybe 2 mins. I couldn't see what was going on during boxing the pizza but he hands it to me I go out the door an hour and 10 mins after order was placed. I get home open box and most toppings were on one side. Cheese not melted and not a bit of sauce not only did she not initially put cheese on it but didn't put sauce either. My guess is she seen no sausage and left off sauce. Smh. This girl has no work ethnic and cares less about paying customers. Until she's gone I'll not be back. As for the other two guys. You could tell they were frustrated but for good reason. Other than that they did best they could.
  • JC
    Jason Campbell
    Oct 4, 2025
    1.0
    Horrible service josh general manager is a joke does not know what is on sale refuse to make pizza with time available before store closes if you close at 12 make food up till that time
  • HW
    Helen Webb
    Sep 24, 2025
    5.0
    I love Papa Johns, I always get delivered and the pizza is very good
  • CB
    Cindy Barnes
    Jul 17, 2025
    5.0
    There are just times when I want Papa Johns!
  • MJ
    Michael Jackson
    Jun 20, 2025
    5.0
    It's a pizza place, built for pickups not dining. I can't complain. The food and the service were good.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Newport, TN?

Papa Johns Pizza delivers from 9:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does Papa Johns Pizza in Newport offer takeout, and what are the takeout hours?

Yes, takeout is available daily from 9:30 AM to 10:40 PM on weekdays and Sunday, and until 11:40 PM on Friday and Saturday.