Bojangles

3.9
1169 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
104 Epley Road, Newport, TN
37821, United States

Hours

Reviews

3.9
1,169 reviews
5 stars
567
4 stars
253
3 stars
148
2 stars
72
1 star
129

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables, trash cans, and restrooms.

Service Quality

Service was inconsistent, with some customers experiencing rude staff and long wait times, while others praised friendly and helpful employees.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Overall Experience

Mixed reviews overall, with some customers expressing disappointment and others having positive experiences, particularly with specific staff members.
  • SB
    Scraggle Beard
    Nov 11, 2025
    1.0
    Victoria with dark hair and Glasses has the worst customer service we have ever experienced in the 30 years of living here in east tn. Very rude every time we come here. The food is great just Victoria is very rude and disregards the customer when asking for condiments.
  • MR
    Mary Roberts
    Nov 1, 2025
    1.0
    Very nasty restaurant inside and outside. Waited for 3 minutes before walking out during which time my husband existed a nasty restroom and the staff still had not come to the counter. Can't leave 0 stars, very disappointed for a 1st and last visit here.
  • GJ
    Gina Johnson
    Oct 21, 2025
    3.0
    This was my first time at Bojangles. This location must have been an older one because it looked like the dining room was pretty worn. The cashier was friendly. The food was not super fresh but not bad either. I love iced tea, however, was very disappointed but the tea was NOT fresh at all.
  • OJ
    opiliones Jones
    Oct 9, 2025
    1.0
    Worker zach was extremely rude to us. Really shouldn’t have a customer service job, ready to have a meltdown over a minor inconvenience. Poor experience all around
  • XX
    XBFG Xbfg
    Oct 4, 2025
    1.0
    Sat it the drive through a little over 20 minutes. I got out of line and went inside. There didn't seem to be any urgency. I just left after seeing the line inside as well.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the hours of operation for Bojangles in Newport, TN?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.