At Wendy’s in Nashville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Nashville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
If it's not one thing, it's another, every single time I come to this Wendy's in the morning for breakfast or anytime for that matter. First thing, I pull up to the speaker and immediately get told to hold on. No welcome to Wendy's, none of that but "hold on." I have to order my food at least three times because they act like they can't hear the first time I say something, ring up the wrong order, only for me to have to correct it when I get to the window, and then have me pull into a parking space because they haven't made my food yet. I went there for a breakfast sandwich and a drink, and literally had to wait 15 minutes to get my sandwich only for it to be cold when I got it here whoever owns this Wendy's needs to shut it down because the staff is unprofessional, and the service is terrible.
CL
Casey Layton
Apr 2, 2026
1.0
Do yourself a favor, don't come to this location. I can not believe they are even still open. I have come here (out of convenience of location) over a dozen times and they have screwed the order up literally every single time. They have a bad attitude when you ask for the correct item. The sandwiches look like they just threw whatever they had lying around into a box and called it good. Oh and make sure you ask for a receipt because they won't give you one and when you try to get them to replace your items with the correct ones they will ask for it. I would be shocked if I ever got my order right at this location. Today was the last the straw. With gas being almost $4 a gallon, I don't feel like making 2 trips here. One to order, one to get the right items. I am NEVER coming back here. EVER.
AF
Austin Franklin
Apr 1, 2026
1.0
I have been to this location a lot and I can say this is one of the worst Wendy’s I have been to in my life. I don’t have a problem with the morning shift but the night shift is a different story. They forget items in my order every time my wife and I order from here. Their customer service is beyond terrible and their work ethic is horrible. And Don’t get me started with the manger on night shift she hangs up on customers faces when they don’t understand or comprehend a mobile order and a DoorDash/Uber order. They also hang up on the customers when their staff messes up an order or forget an item. Plus they need to teach their staff at the 2nd drive through window to tape the receipt on the bag so customers doesn’t have to have a problem proving that they messed up their order or missing an item. They should either shut down the location or change the night shift crew in general even the manger.
MS
Morgan S
Mar 26, 2026
1.0
Worst service ever! They took $5.70 for dessert. I ordered a dessert on the app and then they told me they were sold out.
They said they couldn’t issue me a refund I had to contact customer service through the app.
I’ve called the customer service line 9 times already and you cannot speak with an agent. It just automatically disconnects when you hit the option to speak with customer service. From the time I placed my order it has been over three hours, and I still don’t have a refund. 🤬 I also tried using the Chat feature and it doesn’t work.
Do not go there! BUYER BEWARE!
Yes, Wendy's at 3131 Dickerson Road in Nashville, TN is open and committed to serving quality food every day.
What are the drive-through hours for this Wendy's location?
Drive-through is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday; and until 2:00 AM on Friday and Saturday.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app or online at order.wendys.com and select this location.
What payment options are accepted at Wendy's on Dickerson Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available online at menu.wendys.com or in the mobile app, and a nutrition info poster is located in-restaurant.
How can I contact this Wendy's location with questions or feedback?
Call (615) 760-5225 to reach the location directly or visit https://www.wendys.com/contact-us to provide feedback and use 888-624-8140 for customer care.
What nearby places can I visit before or after dining at Wendy's on Dickerson Road?
Nearby you can visit Western Union for money transfers, Church’s Texas Chicken for more dining options, or Econo Lodge North if you need accommodation.
Are there convenient stores close to Wendy's where I can grab snacks or coffee?
Yes, 7-Eleven and Walgreens are nearby and convenient for snacks, drinks, or pharmacy needs before or after your visit.
Is there easy access to a gas station near Wendy's on Dickerson Road?
Yes, Exxon & Mobil Stations and Shell gas stations are near the location, making it convenient for fueling your vehicle when visiting Wendy's.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: