Chicago’s favorite sushi spot is now open in Nashville!
Led by Master Sushi Chef Kaze Chan, Sushi-san in Ashwood 12 South serves up the freshest fish and binchotan-roasted meats using the best ingredients we can find, all with a side of old-school hip-hop, Japanese whisky, and a walk-up soft serve window you’ll only find here.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.