Not your Nonna’s Italian restaurant. We’re a fast-casual, build your own pasta bowl Italian Kitchen that focuses on our fresh-made pasta and craft-made sauces and toppings. Fast-casual environment with walk up, phone in or online service only. Come early, come often as favorites often sell out. We focus on quality and consistency, working with local farms and producers to offer only the best Italian American food in a non-pretentious, craft-driven environment. Plus, we make one heck of an Italian Beef sandwich.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.