Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Service quality varies significantly; some customers report excellent service while others experience rudeness and unprofessional behavior.
Food Quality
Food freshness is inconsistent; some customers enjoy hot, fresh meals, while others receive cold or improperly prepared items.
Cleanliness
The dining area and restrooms are often reported as needing better maintenance, with issues like greasy floors and unclean tables.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed is hit or miss; some customers report quick service, while others experience long wait times.
BB
Bryce Bragg
Oct 12, 2025
5.0
This Wendy’s gave me everything I needed and more! The customer service was amazing — they were patient, understanding, and made sure my order was perfect from start to finish. They even corrected small things without any problem at all.
The staff was super nice and professional, and the food came out hot, fresh, and just how I wanted it. Even though it’s fast food, the service felt above and beyond. I really appreciated how easy and pleasant the whole experience was. Definitely one of the best Wendy’s visits I’ve had!
IB
Indiana Bonzi
Sep 23, 2025
1.0
L’esperienza più brutta e mortificante che abbia mai vissuto da quando sto visitando gli States.
Ho ordinato al tablet e non è uscito lo scontrino, ho spiegato la situazione alla commessa e mostrato che i soldi erano stati scalati.
Una delle due ha iniziato a dire che io non capivo e che erano problemi miei, mentre mi rideva in faccia e mi prendeva in giro con le colleghe. Premetto, l’inglese non è la mia prima lingua ma lo parlo e capisco bene, probabilmente capendo che sono una turista hanno cercato di approfittarsi di questa cosa.
Dopo aver insistito pretende che dica i nomi dei panini ordinati quindi le dico che tornavo al tablet per leggere i nomi (essendo la mia prima volta lì) mi guarda ridendo e dice alla collega “non sa nemmeno cosa ha ordinato”.
A quel punto volevo andare via ma prima di andare accenno l’intervento della polizia e mentre esco mi richiamano più volte con la stessa presunzione dicendo che ci avrebbero dato sti benedetti di panini.
Dopo quasi tutta la giornata in auto, l’unica cosa che avrei voluto era rispetto e il cibo che avevo pagato.
Sconsiglio vivamente ai turisti.
NW
Nathan Williams
Sep 17, 2025
3.0
As long as your purchase is not near shift change or close, your food will be good. Come at those times and expect cold food
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Nashville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Nashville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 915-3000.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #629 Metro Center Wendy’s serve breakfast?
Yes, this Wendy’s location in Nashville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are Wendy's hours of operation at 802 Vantage Way Court, Nashville?
Wendy's at this location is open daily from 5:00 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's provides drive-thru service every day from 5:00 AM to 2:00 AM.
Can I order Wendy's food for delivery near this location?
Delivery is available where supported. Use the Wendy's app or visit order.wendys.com to check delivery availability at your address.
Is breakfast served at Wendy's on Vantage Way Court?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Nashville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and prices for the Nashville location?
Menu and pricing info can be found on Wendy's website or mobile app by selecting the Nashville location.
How can I contact Wendy's at 802 Vantage Way Court?
Call Wendy's directly at (615) 915-3000 or their Customer Care at 888-624-8140. Feedback can also be submitted via their Contact page and Customer Satisfaction Survey online.
Are there any other fast food restaurants near Wendy's in Nashville?
Yes, nearby fast food options include McDonald's, Taco Bell, Arby's, Subway, Wingstop, and Jersey Mike's Subs, offering customers a variety of dining choices.
What nearby entertainment or shopping venues can I visit when dining at Wendy's?
Nearby places to visit include Metrocenter for shopping and entertainment, Redbox for movie rentals, and Praline's for southern cuisine.
How can nearby transit or hotel locations help me access Wendy's at this Nashville address?
If you're traveling or staying nearby, Downtown Nashville and Millennium Maxwell House Hotel are close by, making it convenient to visit Wendy's during your stay.