Wendy's

3.5
1502 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
802 Vantage Way Court, Nashville, TN
37228, United States

Hours

Reviews

3.5
1,502 reviews
5 stars
527
4 stars
359
3 stars
241
2 stars
124
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some customers report excellent service while others experience rudeness and unprofessional behavior.

Food Quality

Food freshness is inconsistent; some customers enjoy hot, fresh meals, while others receive cold or improperly prepared items.

Cleanliness

The dining area and restrooms are often reported as needing better maintenance, with issues like greasy floors and unclean tables.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed is hit or miss; some customers report quick service, while others experience long wait times.
  • BB
    Bryce Bragg
    Oct 12, 2025
    5.0
    This Wendy’s gave me everything I needed and more! The customer service was amazing — they were patient, understanding, and made sure my order was perfect from start to finish. They even corrected small things without any problem at all. The staff was super nice and professional, and the food came out hot, fresh, and just how I wanted it. Even though it’s fast food, the service felt above and beyond. I really appreciated how easy and pleasant the whole experience was. Definitely one of the best Wendy’s visits I’ve had!
  • IB
    Indiana Bonzi
    Sep 23, 2025
    1.0
    L’esperienza più brutta e mortificante che abbia mai vissuto da quando sto visitando gli States. Ho ordinato al tablet e non è uscito lo scontrino, ho spiegato la situazione alla commessa e mostrato che i soldi erano stati scalati. Una delle due ha iniziato a dire che io non capivo e che erano problemi miei, mentre mi rideva in faccia e mi prendeva in giro con le colleghe. Premetto, l’inglese non è la mia prima lingua ma lo parlo e capisco bene, probabilmente capendo che sono una turista hanno cercato di approfittarsi di questa cosa. Dopo aver insistito pretende che dica i nomi dei panini ordinati quindi le dico che tornavo al tablet per leggere i nomi (essendo la mia prima volta lì) mi guarda ridendo e dice alla collega “non sa nemmeno cosa ha ordinato”. A quel punto volevo andare via ma prima di andare accenno l’intervento della polizia e mentre esco mi richiamano più volte con la stessa presunzione dicendo che ci avrebbero dato sti benedetti di panini. Dopo quasi tutta la giornata in auto, l’unica cosa che avrei voluto era rispetto e il cibo che avevo pagato. Sconsiglio vivamente ai turisti.
  • NW
    Nathan Williams
    Sep 17, 2025
    3.0
    As long as your purchase is not near shift change or close, your food will be good. Come at those times and expect cold food
  • MR
    Mon-Cheri Robinson
    Sep 17, 2025
    1.0
    Just rude for no reason!
  • JJ
    Janet
    Sep 13, 2025
    5.0
    Very good food and service.

Frequently Asked Questions About Wendy's

Is #629 Metro Center Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.