Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Customers frequently mentioned long wait times, especially during busy hours, with some reporting waits of over 20 minutes.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items.
Cleanliness
Several reviews noted that the location was dirty, with complaints about the state of the lobby and dining area.
TM
Terry Moore
Nov 4, 2025
1.0
Used to go to this Wendy’s all the time for their breakfast. Then in 2025, this store changed their hours, and didn’t open until 9am. Stupid decision to consciously choose to get less profit during the day.
Then I found out today, they don’t serve any breakfast anymore and they’re still open at 9am. No one wants lunch at 9am. Customers want breakfast in the morning. This location consistently does everything to lose money on purpose, be rude to customers, and prepare orders incorrectly. Might as well close this location down since they’re doing everything in their power to not serve customers anyway.
SM
Steve Purcell Music
Oct 7, 2025
1.0
This has got to be the rudest wendys ever.
CG
Chosen1 Gamble
Sep 30, 2025
2.0
The food was good. I feel they need more customer service training on dealing with customers. Especially in the drive thru. Being nice to hurry customers is very important. Knowing how to defuse a confrontation with an angry customer needs to be known. And the management team should have more control in teaching their team that's representing the company. The fast food industry is failing terribly due to the lack of customer service training with their crews. Saying "How can I help you" or "I'll be right with you" and "Thank you" as respect in the business goes a long way. Ignorance is bliss. And SMILE. Do not argue with your customers. This will help the revenue to pick up profit and business. Especially the night shift, that's where the problems are accumulated most.
PD
Patricia duke
Sep 21, 2025
2.0
I ordered a sour cream & chive baked potato & a Cobb salad. I opened my potato, no sour cream. I was 8 miles away at a friend's house by then. There was butter, salt & pepper in the house. I put that on the potato, that was fine. I got ready for my salad, poured my packet of crispy onions on top & was ready to eat. There was no ranch dressing in the bag. I was so hurt & disappointed. There was only vinegarett in the house. That's not what I wanted & I didn't want to drive back 8 miles to the restaurant. It was near church, that's why I stopped, it was my first time going there.
SS
Swan
Sep 1, 2025
1.0
My boyfriend went to get us dinner last night but the girl took our order wrong. I called and spoke with supposed to be a manager she took my name down. But sandwich was made wrong too so we had to throw the food away. Check your food before you leave. But what really made it bad the guy hung up on me while I was talking to him about the order
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Nashville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Nashville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 915-0643.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #602 Nolensville Pk Wendy’s serve breakfast?
Yes, this Wendy’s location in Nashville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 4843 Nolensville Pike in Nashville currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 9:00 AM until midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
What payment options are accepted at this Wendy's?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app available on the Apple App Store or via order.wendys.com for online ordering.
Is there delivery service available at this Wendy's?
Yes, delivery is available where offered. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact this Wendy's location for feedback or questions?
You can call (615) 915-0643 directly, use the Wendy's Customer Care live chat on their Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Are there nearby restaurants or food options close to Wendy's at 4843 Nolensville Pike?
Yes, nearby eateries include El Hornito Bakery (bakery and smoothie bar), Lee's Famous Recipe Chicken, Dairy Queen Grill and Chill (fast food and ice cream), and Taqueria Los Gallos (taco restaurant) providing diverse dining options.
What nearby services can I access around Wendy's, like financial or courier services?
Near Wendy's, you’ll find LibertyX Bitcoin ATM for currency exchange, UPS Access Point for shipping and courier services, and Mariner Finance for financial services.
Are there beauty and wellness services around Wendy's at Nolensville Pike?
Yes, nearby beauty and wellness options include Kim’s Hair Plus, The Hair Experience by Rodney, Salon Ice, Eyecatchers Beauty Bar, and Alll_around_stylist beauty salon and spa.