Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
938 reviews
5 stars
382
4 stars
212
3 stars
98
2 stars
58
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, impacting the overall dining experience.
Speed of Service
Customers frequently complained about slow service, long wait times, and understaffing during peak hours.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items.
- XXxylosoull3 days ago1.0i really do not get how either this location's staffing hasn't changed or the location isn't just closed down all together... me and my mom's experience is pretty much like everyone else's below. also, don't even think about doordashing from this location.
- TMTerry MooreNov 4, 20251.0Used to go to this Wendy’s all the time for their breakfast. Then in 2025, this store changed their hours, and didn’t open until 9am. Stupid decision to consciously choose to get less profit during the day. Then I found out today, they don’t serve any breakfast anymore and they’re still open at 9am. No one wants lunch at 9am. Customers want breakfast in the morning. This location consistently does everything to lose money on purpose, be rude to customers, and prepare orders incorrectly. Might as well close this location down since they’re doing everything in their power to not serve customers anyway.
- SMSteve Purcell MusicOct 7, 20251.0This has got to be the rudest wendys ever.
- CGChosen1 GambleSep 30, 20252.0The food was good. I feel they need more customer service training on dealing with customers. Especially in the drive thru. Being nice to hurry customers is very important. Knowing how to defuse a confrontation with an angry customer needs to be known. And the management team should have more control in teaching their team that's representing the company. The fast food industry is failing terribly due to the lack of customer service training with their crews. Saying "How can I help you" or "I'll be right with you" and "Thank you" as respect in the business goes a long way. Ignorance is bliss. And SMILE. Do not argue with your customers. This will help the revenue to pick up profit and business. Especially the night shift, that's where the problems are accumulated most.
- PDPatricia dukeSep 21, 20252.0I ordered a sour cream & chive baked potato & a Cobb salad. I opened my potato, no sour cream. I was 8 miles away at a friend's house by then. There was butter, salt & pepper in the house. I put that on the potato, that was fine. I got ready for my salad, poured my packet of crispy onions on top & was ready to eat. There was no ranch dressing in the bag. I was so hurt & disappointed. There was only vinegarett in the house. That's not what I wanted & I didn't want to drive back 8 miles to the restaurant. It was near church, that's why I stopped, it was my first time going there.
Frequently Asked Questions About Wendy's
Is #602 Nolensville Pk Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 4843 Nolensville Pike in Nashville currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 9:00 AM until midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
What payment options are accepted at this Wendy's?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app available on the Apple App Store or via order.wendys.com for online ordering.
Is there delivery service available at this Wendy's?
Yes, delivery is available where offered. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact this Wendy's location for feedback or questions?
You can call (615) 915-0643 directly, use the Wendy's Customer Care live chat on their Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Are there nearby restaurants or food options close to Wendy's at 4843 Nolensville Pike?
Yes, nearby eateries include El Hornito Bakery (bakery and smoothie bar), Lee's Famous Recipe Chicken, Dairy Queen Grill and Chill (fast food and ice cream), and Taqueria Los Gallos (taco restaurant) providing diverse dining options.
What nearby services can I access around Wendy's, like financial or courier services?
Near Wendy's, you’ll find LibertyX Bitcoin ATM for currency exchange, UPS Access Point for shipping and courier services, and Mariner Finance for financial services.
Are there beauty and wellness services around Wendy's at Nolensville Pike?
Yes, nearby beauty and wellness options include Kim’s Hair Plus, The Hair Experience by Rodney, Salon Ice, Eyecatchers Beauty Bar, and Alll_around_stylist beauty salon and spa.