Wendy's

3.4
1359 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
741 Thompson Ln, Nashville, TN
37204, United States

Hours

Reviews

3.4
1,359 reviews
5 stars
452
4 stars
307
3 stars
221
2 stars
118
1 star
261

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers enjoyed the food, noting it was often hot and fresh, though some reported issues with incorrect orders and poorly prepared items.

Service Issues

Numerous reviews highlighted rude staff and slow service, particularly in the drive-thru, with several customers expressing frustration over incorrect orders and unhelpful employees.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty floors and sticky tables, which detracted from their dining experience.

Positive Staff Interactions

Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness, particularly during busy times.

Location Challenges

The restaurant's location was frequently described as difficult to access, with complaints about tight parking and long wait times.
  • AS
    Alexandria Shangreaux
    Nov 17, 2025
    3.0
    Welp I ordered a Jr Bacon Cheese and they gave me a JR Cheese and I dont like ketchup so I was triggered.
  • JS
    Jack S
    Nov 1, 2025
    5.0
    Dorothy was very polite, she helped me fix my order which is great service and honestly solid food!
  • KP
    kimberly padilla
    Oct 30, 2025
    1.0
    Just left this went oct 30 7:42 pm check who was on the clock the lady with the short braids working the drive thru had a horrible attitude! And when I got to the window she kept talking under her breath saying ice is doing a horrible job! Discrimination at its finest it’s just disgusting to know people like this work at this job I don’t even want to eat my food knowing they have this much hatred towards us it’s just sad
  • CC
    Clarence
    Oct 26, 2025
    5.0
    Always hot and fresh
  • CW
    Chris White
    Oct 17, 2025
    3.0
    Bathroom fixtures broken, no soap or hand towls. Water & soap in dining room floor. Staff was nice but facility needs improvements.

Frequently Asked Questions About Wendy's

Is #617 100 Oaks Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.