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Wendy's

3.4
(1384 reviews)

Business Details

741 Thompson Ln, Nashville, TN
37204, United States
(615) 750-3860

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
741 Thompson Ln, Nashville, TN
37204, United States

Hours

Reviews

3.4
1,384 reviews
5 stars
455
4 stars
312
3 stars
223
2 stars
120
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.

Food Quality

Several reviews highlighted issues with food preparation, including dry or burnt items, incorrect orders, and unsatisfactory freshness.

Cleanliness

Customers frequently noted poor cleanliness in the dining area and restrooms, with sticky floors and dirty tables being common complaints.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that service quality may vary.
  • TB
    Tanya Butler
    Feb 18, 2026
    3.0
    I tried to call, no answer. The toughest chicken sandwich I have ever had...I was so hungry I kept eating...hoping the next bite would be better, nope! The fries were excellent, service great except I didn't get a receipt so I couldn't call to let them know time/transaction number.
  • PM
    Parker McGuire
    Feb 14, 2026
    5.0
    DJ is awesome. Give him a raise.
  • EW
    Emily Wilson
    Feb 8, 2026
    1.0
    Imagine being on a 30 min lunch break and part of that time is 5 mins to and from Wendys so you have 20 mins to get in there and use the bathroom get your food and eat up. Now imagine you get there and all the doors are locked all the way around the building at 3:45pm. Won’t be trying that again! (Delivery vans don’t fit through the drive thru)
  • EW
    Elizabeth Waits
    Feb 5, 2026
    1.0
    They have messed up my order the last few times I was there. Just recently ordered two sandwiches and fries. Only got one sandwich.
  • RB
    Russell Barnes
    Jan 21, 2026
    4.0
    Slow to just get a wrap and frosty. Don't look inside during your long wait, it's very disorganized, which makes you wonder how what you're about to eat.

Frequently Asked Questions About Wendy's

Is #617 100 Oaks Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 741 Thompson Ln, Nashville, TN?

The drive-through is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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