Wendy's

3.3
1066 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7642 Highway 70 South, Nashville, TN
37221, United States

Hours

Reviews

3.3
1,066 reviews
5 stars
347
4 stars
232
3 stars
159
2 stars
87
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru.

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food orders, including raw meat and missing items.

Management Issues

Several reviews mentioned unprofessional behavior from management, with complaints about lack of support and poor handling of customer concerns.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty areas and concerns about food safety.

Service Speed

Multiple reviews indicated slow service times, with long waits at both the drive-thru and inside the restaurant.
  • EC
    Enmanuel Centeno
    Nov 1, 2025
    1.0
    Just left because I didn’t want our children hearing the employees cuss each other out
  • MH
    Michael Higgins
    Oct 22, 2025
    4.0
    Mess
  • KD
    Kathryn Darden
    Oct 21, 2025
    1.0
    The rude young woman at the drive through at 7:35 on Tuesday Oct. 21 intercom couldn’t understand me over the intercom, and she barely spoke coherent English. She wouldn’t give me a package of crackers to go with my meal. I ended up driving away without my order she was so insufferable. Then she recognized my voice and was rude when I called to speak to a manager about her, and she hung up on me rather than let me speak to a manager. Terrible customer service. Some of the worst I have ever experienced.
  • EP
    Ed Perry
    Oct 14, 2025
    1.0
    Food was cold and the store was dirty... Store seems to be in disarray had the front cashier arguing with line prep worker on who was at fault on an order that was prepared wrong. Will definitely go elsewhere to eat.
  • YG
    Yu Kean Graves
    Sep 28, 2025
    1.0
    Today the second Time that I’ve ordered a chocolate frosty and I have received a vanilla frosty if the machine is down or you don’t have it say that don’t just send me something that I don’t eat

Frequently Asked Questions About Wendy's

Is #635 Bellevue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.