Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold items, incorrect orders, and food that appeared to be old or improperly prepared.
Customer Service
Many reviews highlighted poor customer service, with instances of rudeness, long wait times, and staff being unhelpful or dismissive.
Cleanliness
Some customers noted that the restaurant was clean and well-kept, while others reported unsanitary conditions, particularly regarding food handling.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some employees praised for their kindness while others were criticized for their attitude.
DD
drikard
Nov 12, 2025
1.0
Awful! Ordered 3 piece tenders which were cold-nuggets of tough chicken, a cold jr. bacon cheeseburger with wilted lettuce. As if a small cold burger is not bad enough for some odd reason the burger tasted sweet. In the end, small portions, cold tasteless food, would not go again!
PP
Parker
Oct 6, 2025
1.0
Witnessed one of the workers handling food without any gloves on. He was touching cheese slices, toppings, and already cooked hamburger patties with his bare hands. I didn’t want to cause any issues so I just took my food and left. Safe to say I won’t be eating it though and won’t be going back to this location.
CW
Chazmyn Walker
Sep 14, 2025
1.0
I was not given all of my food.
JJ
John John
Aug 3, 2025
1.0
The two girls that worked the midnight shift on 8-2-2025 was horrible! They were complaining about leaving at 1:30am and how they better be out of there. Really rude to this one guy who wanted his burger a specific way. They just had the nastiest attitude. A manager really need to look into them and how their shift gets ran.
GS
Glenn Simpson
Jun 1, 2025
2.0
Sat in line at the drive-thru for 30+ min. At the window for about 15 of it. I drive off and discover the frys are cold (how is that even possible). Got home and took a drink of my sweet tea to discover it was unsweetened tea. This was just a waste of my time and money. May be the worst restaurant in the Brentwood area.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Nashville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Nashville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 915-3335.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #601 Edmonson Pk Wendy’s serve breakfast?
Yes, this Wendy’s location in Nashville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 5529 Edmondson Pike, Nashville?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Saturday, and from 8:00 AM to 1:00 AM on Sundays.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is drive-thru, dine-in, and delivery available at this Wendy's?
Yes, drive-thru, dine-in, and delivery services are available at this location.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (615) 915-3335 or contact Wendy's Customer Care through their website or phone number 888-624-8140.
Are there nearby ATM services close to Wendy's at Edmondson Pike?
Yes, nearby ATM services include U.S. Bank ATM, LibertyX Bitcoin ATM, and Bank of America ATM.
What are some nearby pharmacies or health services near this Wendy's?
Nearby pharmacies and health services include Walmart Pharmacy, Walgreens, and Vanderbilt Health Clinic at Walgreens Nippers Corner.
Are there other dining options near Wendy's at 5529 Edmondson Pike?
Yes, dining nearby includes McDonald’s and Back to Cuba Cafe, a Cuban and Caribbean restaurant.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.