Wendy's

3.6
548 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5529 Edmondson Pike, Nashville, TN
37211, United States

Hours

Reviews

3.6
548 reviews
5 stars
211
4 stars
120
3 stars
81
2 stars
37
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and food that appeared to be old or improperly prepared.

Customer Service

Many reviews highlighted poor customer service, with instances of rudeness, long wait times, and staff being unhelpful or dismissive.

Cleanliness

Some customers noted that the restaurant was clean and well-kept, while others reported unsanitary conditions, particularly regarding food handling.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some employees praised for their kindness while others were criticized for their attitude.
  • DD
    drikard
    Nov 12, 2025
    1.0
    Awful! Ordered 3 piece tenders which were cold-nuggets of tough chicken, a cold jr. bacon cheeseburger with wilted lettuce. As if a small cold burger is not bad enough for some odd reason the burger tasted sweet. In the end, small portions, cold tasteless food, would not go again!
  • PP
    Parker
    Oct 6, 2025
    1.0
    Witnessed one of the workers handling food without any gloves on. He was touching cheese slices, toppings, and already cooked hamburger patties with his bare hands. I didn’t want to cause any issues so I just took my food and left. Safe to say I won’t be eating it though and won’t be going back to this location.
  • CW
    Chazmyn Walker
    Sep 14, 2025
    1.0
    I was not given all of my food.
  • JJ
    John John
    Aug 3, 2025
    1.0
    The two girls that worked the midnight shift on 8-2-2025 was horrible! They were complaining about leaving at 1:30am and how they better be out of there. Really rude to this one guy who wanted his burger a specific way. They just had the nastiest attitude. A manager really need to look into them and how their shift gets ran.
  • GS
    Glenn Simpson
    Jun 1, 2025
    2.0
    Sat in line at the drive-thru for 30+ min. At the window for about 15 of it. I drive off and discover the frys are cold (how is that even possible). Got home and took a drink of my sweet tea to discover it was unsweetened tea. This was just a waste of my time and money. May be the worst restaurant in the Brentwood area.

Frequently Asked Questions About Wendy's

Is #601 Edmonson Pk Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.