Wendy's

3.4
1535 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3131 Dickerson Road, Nashville, TN
37207, United States

Hours

Reviews

3.4
1,535 reviews
5 stars
548
4 stars
315
3 stars
245
2 stars
126
1 star
301

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported that food was often cold, incorrect, or poorly prepared, with several instances of inedible items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.

Cleanliness

Many customers noted unsanitary conditions in the restaurant, including dirty dining areas and kitchens.

Order Accuracy

A significant number of reviews mentioned that orders were consistently incorrect, with items missing or wrong.

Staff Attitude

Feedback indicated that staff often displayed a lack of professionalism and friendliness, contributing to a negative dining experience.
  • LS
    Lillie Smith
    Nov 14, 2025
    5.0
    I always use the drive thru. The people working here are always so friendly and helpful. That means as much to me as good food. I ordered two singles and large fries. The food was fixed exactly as I requested. It was hot and it was perfect! This is my favorite Wendy's in the Nashville area! They always get it right!
  • DH
    Dmarion Holloway
    Nov 14, 2025
    2.0
    Sat in the drive through for 30 minutes nobody answered and a truck was there before me and didn’t get helped either no wait one moment just silence then I ask for help no answer just for me to get my food and it’s not even fresh
  • JL
    Jennipher Laraway
    Nov 8, 2025
    5.0
    We decided to order inside and when we went in there was only one person working and he was amazing. The receipt that we have said his name is Josh. He needs a raise. He was kind, fast and friendly. Our food was hot and fresh.
  • VW
    Viewz WithJp
    Oct 31, 2025
    5.0
    My food was Hot, Fresh, Delicious & made with care. Will definitely order again!
  • ML
    Morgan Lannom
    Oct 30, 2025
    1.0
    Food was good. But I waited 35 mins to get my food. & I had pre ordered on the app.

Frequently Asked Questions About Wendy's

Is #623 Dickerson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.