Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported that food was often cold, incorrect, or poorly prepared, with several instances of inedible items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty dining areas and kitchens.
Order Accuracy
A significant number of reviews mentioned that orders were consistently incorrect, with items missing or wrong.
Staff Attitude
Feedback indicated that staff often displayed a lack of professionalism and friendliness, contributing to a negative dining experience.
LS
Lillie Smith
Nov 14, 2025
5.0
I always use the drive thru. The people working here are always so friendly and helpful. That means as much to me as good food. I ordered two singles and large fries. The food was fixed exactly as I requested. It was hot and it was perfect! This is my favorite Wendy's in the Nashville area! They always get it right!
DH
Dmarion Holloway
Nov 14, 2025
2.0
Sat in the drive through for 30 minutes nobody answered and a truck was there before me and didn’t get helped either no wait one moment just silence then I ask for help no answer just for me to get my food and it’s not even fresh
JL
Jennipher Laraway
Nov 8, 2025
5.0
We decided to order inside and when we went in there was only one person working and he was amazing. The receipt that we have said his name is Josh. He needs a raise. He was kind, fast and friendly. Our food was hot and fresh.
VW
Viewz WithJp
Oct 31, 2025
5.0
My food was Hot, Fresh, Delicious & made with care. Will definitely order again!
ML
Morgan Lannom
Oct 30, 2025
1.0
Food was good. But I waited 35 mins to get my food. & I had pre ordered on the app.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Nashville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Nashville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 760-5225.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #623 Dickerson Wendy’s serve breakfast?
Yes, this Wendy’s location in Nashville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on 3131 Dickerson Road open?
Yes, Wendy's at 3131 Dickerson Road in Nashville, TN is open and committed to serving quality food every day.
What are the drive-through hours for this Wendy's location?
Drive-through is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday; and until 2:00 AM on Friday and Saturday.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app or online at order.wendys.com and select this location.
What payment options are accepted at Wendy's on Dickerson Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available online at menu.wendys.com or in the mobile app, and a nutrition info poster is located in-restaurant.
How can I contact this Wendy's location with questions or feedback?
Call (615) 760-5225 to reach the location directly or visit https://www.wendys.com/contact-us to provide feedback and use 888-624-8140 for customer care.
What nearby places can I visit before or after dining at Wendy's on Dickerson Road?
Nearby you can visit Western Union for money transfers, Church’s Texas Chicken for more dining options, or Econo Lodge North if you need accommodation.
Are there convenient stores close to Wendy's where I can grab snacks or coffee?
Yes, 7-Eleven and Walgreens are nearby and convenient for snacks, drinks, or pharmacy needs before or after your visit.
Is there easy access to a gas station near Wendy's on Dickerson Road?
Yes, Exxon & Mobil Stations and Shell gas stations are near the location, making it convenient for fueling your vehicle when visiting Wendy's.