Wendy's

3.5
2024 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Nashville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Nashville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2603 West End Ave, Nashville, TN
37203, United States

Hours

Reviews

3.5
2,024 reviews
5 stars
707
4 stars
446
3 stars
328
2 stars
151
1 star
392

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, overcooked, or incorrect food orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of employees being disrespectful or disengaged.

Management Concerns

Customers expressed dissatisfaction with management, citing poor organization and lack of oversight.
  • KX
    Katrina Xo
    Nov 8, 2025
    1.0
    Theyre great during the day but at night they can’t read or they just purposely do everything wrong. If you order a bacon cheeseburger it won’t have bacon. If you order a spicy chicken sandwich you get regular. And if you order it plain they just refry it and it’ll still have mayonnaise on it in some spots.
  • NA
    Nyla Amos
    Nov 2, 2025
    1.0
    Played with my order so bad. Had 2 biggie bags and they gave me 3 fries and no nuggets. Also messed up the burgers 2 times and the food still was not correct.
  • NW
    Nisha Watkins
    Oct 4, 2025
    1.0
    Disgusting food. Nice drive thru guy but this food was terrible
  • SJ
    SM Jones
    Oct 4, 2025
    4.0
    food and service were good here, gets a bit sketchy at night but nothing too crazy
  • GT
    gail tucker
    Sep 19, 2025
    4.0
    Chose Wendy's for my occasional 'stop in for a burge' fix...sans the fries this time, and was pleased to receive the expected quality 😃

Frequently Asked Questions About Wendy's

Is #613 West End Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.