Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2904 Gallatin Pike in Nashville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly; some employees were praised for their friendliness while others were criticized for rudeness and poor attitudes.
Food Quality
Food was often described as cold, poorly prepared, or lacking key ingredients, with some customers expressing disappointment in the freshness.
Speed of Service
Customers frequently noted long wait times, especially during late hours, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, impacting overall customer experience.
JC
James Carter
5 days ago
1.0
I'm very disappointed that taco bell went to kiosk ordering. I am not old, but I had to get help using the kiosk. The staff that helped me was very kind and polite, but taco bell corporation is sacrificing customer service to save a buck!!! It also was very aware that they were having a manager's meeting in the lobby at the time I purchased my meal. I wanted to tell them so bad how angry I was about the kiosk, but decided not to make a scene. Extremely poor decision making by the corporate managers to install kiosk only!!!!! I think I will go through drive through or if I go in. I will ask for help everytime, just to take up their employees' time. I don't expect to hear anything from this. Because if they don't care about customer service, I'm sure they don't care about responding to a customer's concerns.
HS
Heather Sanchez
Dec 27, 2025
2.0
It’s really annoying to DoorDash $35 on taco bell and ask for sauces and not get what you ordered. I also ordered and paid for the avocado ranch and it was not included in my order. I asked for a certain amount of mild, hot, fire and Diablo and they only included 3 of each. This is the 2nd time ordering in Nashville and the last time. Really disappointed! My driver was awesome and I even gave him an extra tip. But he can’t see what’s inside my bag. Do better taco bell.
EA
Edwin Acevedo
Dec 20, 2025
5.0
It's a Taco Bell.
I come for the Mexican Pizza. Been addicted since 1989. Grieved when it came off the menu, signed the petition to bring it back, rejoices when they did. I get it about once a week.
JG
John Wayne Gatlin
Dec 7, 2025
4.0
I ate some tacos
MC
Meghan Calderone
Dec 6, 2025
1.0
Always gets the order wrong but hey at least they’re consistently* wrong