Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Nashville Subway® Restaurant at 2120 Rosa L. Parks Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Staffing Issues
Many customers noted that there were often not enough employees working, leading to long wait times and inadequate service.
Cleanliness and Maintenance
Feedback indicated that the location was often dirty, with issues such as locked bathrooms and malfunctioning equipment.
Coupon Policy
Customers expressed frustration over the refusal to accept coupons, which is contrary to Subway's usual practices.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, leading to mixed reviews on food quality.
DD
Dodie Daniel
Sep 8, 2025
4.0
Young lady was working by herself. I dont like that at all. She said it was the normal but that is against the law if im not mistaken. Shame on the owners.
AA
Amber
Sep 2, 2025
1.0
This has to be the worst customer service of any place I have been to. Charging $7 for a 6 inch veggie sub. No napkins in my bag. The skinny black guy was extremely rude. I asked for a lightly toasted sub which he did not do and then was going to toast it after he put veggies on the sandwich. Also they do not honor coupons nor do they have deals.They state that they are a private franchise and can charge how they want. Ridiculous.
DR
Daniel Reynolds
Sep 2, 2025
1.0
Just overall a bad Subway. The manager's desk is the biggest table in the dining area (not sure why) and the bathrooms are always locked, and the only thing the staff will tell you is that someone is in there. Do they live in the bathroom? How much is their rent?
The workforce is probably the cheapest labor the manager could find and it truly shows. The soda machine doesn't work, either nothing but carbonated water or just straight syrup (I don't think the workers know how the soda machine is suppose to work). A 6in sandwich combo (chips and drink) is somehow more than a regular meal. 6$ for a 6in that somehow turns into 12$.
AM
Arbay musa
Aug 22, 2025
1.0
They very disrespectful the black lady just kept saying are you going to keep going the skinny black guy is very unprofessional.
MS
Marc Sha
Aug 6, 2025
1.0
The skinny black guy is very nasty. He keeps coughing and he spits when he’s talking. He touches the register and does not change his gloves. He does not need to be making peoples food. I will call the Health Department if he’s still working there.