Service Issues
Numerous customers reported slow service, long wait times, and rude staff, particularly during busy hours or weekends.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items, missing items, and incorrect modifications.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, overcooked, or poorly prepared items.
Cleanliness and Maintenance
The location was described as run down and dirty, with several stalls out of order and issues with the ice cream machine.
Positive Staff Interactions
Some customers noted positive experiences with individual staff members who were friendly and provided good service.