At Papa Johns Pizza in Nashville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Nashville pizza for any occasion. Call us for pizza delivery in Nashville or stop by 2316 West End Avenue for carryout to order the best pizza in Nashville, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive communication.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and billing problems, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the pizza quality, others experienced issues with cold, overcooked, or improperly made pizzas.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including employees not wearing gloves and a dirty environment.
Delivery Issues
A significant number of customers faced problems with delivery, including late arrivals, wrong deliveries, and lack of communication.
AA
arianna akins
Jan 31, 2026
1.0
I called Papa John’s and went through the entire ordering process, only to be told at the end that my card was invalid. That was frustrating, but I initially brushed it off. I checked my bank account a few minutes later and saw that my card had been charged 7 times, totaling almost $500. I immediately called back to report the issue, and no one seemed willing to take my concern seriously or offer real help. The lack of urgency and care made an already stressful situation even worse. This is a serious billing issue, and I expected much better customer service. I will be very cautious about ordering again after this experience.
KA
Kym Atkins
Jan 24, 2026
5.0
Today I visited this location for a carry out order. My food was fresh and delicious. Thank you Tina, Eddie, and Francis for making sure that my order was fresh, hot, and amazing.
MM
Mike McAdams
Dec 9, 2025
5.0
Was really good very affordable. I’m from Austin Texas and papa John’s in Austin m not a fan.
Here in Nashville it was really good. Will be back.
SS
Shanice
Nov 25, 2025
5.0
Best pizza in Nashville
SJ
Shelby Jene
Oct 18, 2025
1.0
So frustrated with this place. I was starving last night. It said they closed at 2 but I figured I’d ask if they could deliever anyway. I put in my order PAID and waited until 2 when I realized I was not getting my pizza. Would give 0 stars if possible. Do not order here. I wish I would have looked at the reviews.
What are the delivery hours for Papa Johns Pizza in Nashville?
Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order food for takeout at Papa Johns Pizza?
Yes, takeout is available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Do you offer no-contact delivery service?
Yes, Papa Johns Pizza in Nashville provides no-contact delivery service for customer safety.
Where is the Papa Johns Pizza location in Nashville?
The location is at 2316 West End Avenue, Nashville, TN 37203, USA.
How can I order online from Papa Johns Pizza?
You can order online via their website or mobile app using these links: Website: https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/75, iOS app: https://apps.apple.com/us/app/papa-johns-pizza-delivery/id407517450, Android app: https://play.google.com/store/apps/details?id=com.papajohns.android.
Are there any deals or specials offered by Papa Johns Pizza?
Yes, you can find deals and specials by visiting https://www.papajohns.com/order/specials.
What nearby restaurants can I visit before or after enjoying Papa Johns Pizza?
Nearby restaurants include Jimmy John's (sandwich shop), Chili's Grill & Bar (American restaurant and bar), and Tangredis Italian Kitchen (Italian restaurant), offering you varied dining options around your visit.
Are there convenient nearby spots for printing or shipping needs?
Yes, nearby you can find Office Depot Print & Copy and FedEx Office Print & Ship Center, which can help with any printing or shipping services before or after your meal.
What fitness or wellness facilities are nearby Papa Johns Pizza?
Nearby, F45 Training Midtown Nashville offers fitness classes, and there are salons like Tomboy Hair Studio and Heads Up Hair Salon if you want beauty services during your visit.
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