Papa Johns Pizza

2.6
496 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Nashville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Nashville pizza for any occasion. Call us for pizza delivery in Nashville or stop by 2316 West End Avenue for carryout to order the best pizza in Nashville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2316 West End Avenue, Nashville, TN
37203, United States

Hours

Reviews

2.6
496 reviews
5 stars
137
4 stars
48
3 stars
35
2 stars
27
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews mentioned subpar food quality, including cold pizzas, incorrect toppings, and poorly prepared items.

Delivery Problems

Frequent complaints about delivery issues, including orders not arriving, wrong items delivered, and lack of communication regarding delays.

Staff Behavior

Several customers noted unprofessional and rude behavior from staff, contributing to a negative experience.

Cleanliness Concerns

Customers expressed concerns about the cleanliness of the store and the lack of hygiene practices among employees.
  • SJ
    Shelby Jene
    Oct 18, 2025
    1.0
    So frustrated with this place. I was starving last night. It said they closed at 2 but I figured I’d ask if they could deliever anyway. I put in my order PAID and waited until 2 when I realized I was not getting my pizza. Would give 0 stars if possible. Do not order here. I wish I would have looked at the reviews.
  • YX
    Yusuf Xazirov
    Oct 10, 2025
    1.0
    Waited over 15 minutes for a pickup order and they said 5 more minutes
  • KM
    Kenan Miller
    Oct 9, 2025
    1.0
    Anchovies are on the web site iv orderd 3 times and theyve been out. Only on the 3rd time was i informed that they no longer carry Anchovies. Dispite chargeing me for them , i orderd extra extra Anchovies,. I also wanted the pizza cooked well done
  • LL
    Laquitta London
    Oct 2, 2025
    1.0
    I was picking up for someone and neither the employee was wearing gloves one girl was playing with pepperoni and put it back with no gloves it’s unsanitary
  • JB
    Joe Brant
    Sep 26, 2025
    1.0
    Do not order delivery from this location. They do not check orders on the way out and you will be missing things you paid for. If you can to correct it/ remove the payment they will immediately put you on hold. I've been on hold for over 30 minutes in total, of the two times I called i was told to wait 5 minutes. At this point I can't tell if it's complete incompetence or genuine theft. Either way, never order from this location. Update: over 45 minutes of waiting for "5 minutes". This location exists to short change you and will attempt to wait you out in the hope that you won't continue to ask for the refund you rightly deserve.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Nashville?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order food for takeout at Papa Johns Pizza?

Yes, takeout is available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.