Papa Johns Pizza

3.3
296 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Nashville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Nashville pizza for any occasion. Call us for pizza delivery in Nashville or stop by 251 OLD HICKORY BLVD for carryout to order the best pizza in Nashville, along with breadsticks, wings, and more!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Papa Johns Pizza
251 OLD HICKORY BLVD, Nashville, TN
37221, United States

Hours

Reviews

3.3
296 reviews
5 stars
131
4 stars
36
3 stars
13
2 stars
19
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong toppings and missing items.

Food Quality

While some praised the pizza quality, others complained about overcooked or poorly made pizzas.

Long Wait Times

Several reviews mentioned excessive wait times for both pickup and delivery, leading to frustration among customers.

Cleanliness Concerns

Multiple customers expressed concerns about the cleanliness of the location and food handling practices.
  • LP
    Lyndsey P
    Nov 15, 2025
    1.0
    don’t order on doordash before close. my dasher was 2 minutes down the road and they said they weren’t going to give them my order because they closed. ridiculous.
  • HH
    Hannah Haley
    Nov 13, 2025
    1.0
    I ordered the bogo on two small cheese pizzas and two small pepperoni pizzas through uber eats. Unbeknownst to me the app changed my order to one small cheese pizza after I added the pepperonis as to be sure I didn’t get the promo more than once, but that was a huge mistake. I didn’t necessarily want two pepperoni pizzas I just added two because I thought that was the deal. I really needed the two cheese pizzas. I have two small, picky eaters who won’t touch any food that has cross contamination especially pork for religious reasons, so I called this store immediately within mins of placing the order . I explained to them that I just needed two cheese pizzas and one pepperoni (the cost was exactly the same) and they told me they weren’t going to do anything to help me, to contact uber eats. So I contacted uber eats, they did nothing either. I’ve filed a complaint with the BBB. Also, when I did finally receive this order the starry was warm and the extra pepperoni pizza went into the trash and my kids are begging me to make them something at home but I can’t. Thanks Uber Eats, thanks Papa John’s.
  • KN
    Kayla Nguyen
    Sep 19, 2025
    5.0
    The staff takes the time to perfect the pizza, the crust comes out just right every time, and best part is that the pizza is NOT GREESY at all! They also provided plenty of sauces, which was a nice touch. After trying pizza in many places—even across different states—I can honestly say this spot is very affordable and the pizza is ON POINT.
  • KS
    kammi schock
    Aug 2, 2025
    1.0
    Terrible customer service. My order said "Delivered," but they never came to my condo. When I called to Adress the issue, the person on the other line was extremely rude. I never got my food that night.
  • WR
    Wally Reichard
    Aug 4, 2019
    2.0
    If you order a pepperoni and cheese pizza, thats what you expect. I ordered on the phone came in and picked it up and there was no pepperoni, not the end of my life or anything but still an annoyance

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Nashville?

Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order online for takeout or delivery at Papa Johns Pizza?

Yes, you can order online for both takeout and delivery through their website or the Papa Johns app.