Papa Johns Pizza

2.9
406 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Nashville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Nashville pizza for any occasion. Call us for pizza delivery in Nashville or stop by 2255B MURFREESBORO PIKE for carryout to order the best pizza in Nashville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2255B MURFREESBORO PIKE, Nashville, TN
37217, United States

Hours

Reviews

2.9
406 reviews
5 stars
133
4 stars
52
3 stars
34
2 stars
32
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and unresolved issues with orders.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to dissatisfaction and frustration.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders arriving cold or not at all.

Food Quality

Several reviews mentioned that the quality of the pizza has declined, with complaints about undercooked food and insufficient toppings.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall experiences with staff were often negative.
  • HC
    Huston Callaway
    Oct 1, 2025
    5.0
    Online ordering is simple, which I always appreciate. When I went in to pick up my pizza, the staff was exceptionally friendly. Pizza is appetizing.
  • JM
    Jaylee Martinez
    Sep 27, 2025
    1.0
    I made an online order to pick it up and while I was waiting for my order I saw a huge cockroach come out from under the fridge near the register , I just walked out good thing I didn’t pay or it eww.
  • SH
    Shevonicha Hayes
    Sep 8, 2025
    5.0
    Thanking God that I was blessed to meet Jasma!!! She is an outstanding asset to your team! I will never forget her kind spirit and will be back to bless her soon ❤️❤️
  • CC
    Christopher Contos
    Aug 17, 2025
    2.0
    I have been a regular customer of this location for many years, and I have generally been satisfied or very happy with my experience. The last visit was extremely dissappointing. We ordered two one topping pizzas with extra sauce for pickup. I should have suspected something when I picked up my order and the boxes were taped shut with a "quality assurance" sticker. One pizza was supposed to be green olive, and as you can see from the photo, they were clearly black. The other pizza, banana pepper, came with multiple woody stems as toppings. There was very little sauce and the toppings stopped a good 2" from the edge of the crust. I would argue that these were not checked for "quality". I'm sad to say that I will be moving on to one of Papa John's competitors for our regular pizza nights. I suggest you do the same.
  • BK
    Barb Kershaw
    Jul 18, 2025
    1.0
    Just dumb employees. Ordered two pizzas and one order of garlic knots for delivery. Got only one pizza, driver too busy on his phone to care. I called the store, they didn’t seem to care, either. No apology at all! The rest of my order was sent out. Rude and ignorant employees.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Nashville?

Papa Johns Pizza delivers from 10:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

Can I order carryout from Papa Johns Pizza at 2255B Murfreesboro Pike?

Yes, carryout is available daily from 10:00 AM to 12:00 AM Sunday through Thursday and until 1:00 AM on Fridays and Saturdays.