Panera Bread

3.6
935 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nashville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
406 21st Ave S, Nashville, TN
37203, United States

Hours

Reviews

3.6
935 reviews
5 stars
387
4 stars
197
3 stars
111
2 stars
48
1 star
192

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and restrooms.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many others reported rude and unprofessional behavior.

Food Quality

Food quality received mixed reviews, with some customers enjoying their meals while others reported issues like incorrect orders and poor preparation.

Parking Issues

Several reviews highlighted problems with a security guard harassing customers in the parking lot, leading to a negative dining experience.

Order Accuracy

Customers frequently mentioned issues with order accuracy, including missing items and incorrect food preparation.
  • BN
    Bella Noble
    Nov 14, 2025
    5.0
    Love getting food to go from here! Always fresh and delicious.
  • ND
    Nicholas DiPietro
    Nov 10, 2025
    5.0
    Always kind, very accommodating, good always good. Night manager - donyell Was a great help
  • GG
    Gabrielle
    Nov 1, 2025
    1.0
    OMG, this Panera was the MOST nastiest, filthy, messy, stanky, alas trifling looking restaurant out of the other Panera Bread I've been too. There was piles of dirt and food debris from other customers join every table able seat and not one of the Staff chose to keep the lobby, tables, alas seats thoroughly cleaned. Then the restroom smelled like an open rotten sewer with bowel movement and that was just disgusting after I had just got done eating. And even the atmosphere here was just so and totally "OFF" and weird and dysfunctional too even amongst the workers and their Leadership. I'll NEVER choose to waste My time or My money,diners, or moolah HERE again, geesh this establishment is horrible, Smh
  • KM
    Kellie Meeks
    Oct 21, 2025
    5.0
    This Panera has a he best customer service I have ever had. Every employee take care of each other and that go out of their way for the guests!
  • AN
    Alec N.
    Oct 17, 2025
    1.0
    They had a guy cosplaying as Paul Blart barking at people immediately upon leaving their parked cars threatening to call someone on the spot to tow your car if he doesn’t see you walk into Panera. He also had two (his pets, I assume?) dogs tied up to a tree for some strange reason. Mind you this is in the direct sunlight with no water bowl visible. Maybe it’s to add to the “security guard” tough guy aesthetic? Either way, I’m not sure what the intention was - intimidating and harassing people minding their own business seems to be a counterintuitive business practice. Panera’s already not cheap and the food’s mediocre. You aren’t doing yourself any favors, and if this location wasn’t next to a college campus of liberally spending students, I’d reckon they’d have to close due to a lack of business. Odd experience to say the least. Guess it’s safe to say based off other reviews this is a common experience. It’s quite bizarre and never seen before in my experiences that a fast food restaurant with a parking lot adjacent to other businesses employs a power hungry man with a Napoleon complex who yells threats at you the second you walk away from your car. Even if you are intending to eat at Panera, this behavior’s not appropriate for a paying patron. Felt like a dystopian episode of the Twilight Zone.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Nashville accept reservations?

No, Panera Bread Nashville does not accept reservations.

What are the operating hours of Panera Bread Nashville?

Panera Bread Nashville is open daily from 6:00 AM to 9:00 PM.