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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(567 reviews)

Business Details

401 Commerce St, Nashville, TN
37203, United States
(615) 401-1171

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nashville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
401 Commerce St, Nashville, TN
37203, United States

Hours

Reviews

3.8
567 reviews
5 stars
243
4 stars
150
3 stars
67
2 stars
25
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor service and negative interactions.

Food Quality

While some customers praised the food, there were numerous complaints about incorrect orders, stale items, and unsatisfactory meal preparation.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and floors, as well as unsanitary conditions in food preparation areas.

Operational Hours

Customers expressed frustration over inconsistent operating hours, particularly during busy events, leading to missed opportunities for service.

Management Issues

There were multiple mentions of poor management practices, including lack of attention to customer needs and inadequate staffing.
  • ZS
    Zach Salih
    2 days ago
    5.0
    Great customer service and team members.
  • JP
    Jaleesa Preston
    Feb 17, 2026
    1.0
    They never ever get bulk orders right. Either missing items or sending incorrect items. The baffling part is they literally put check marks on the receipt next to the items like it’s correct. No one is checking these orders. It took for it to happen 3 times in a row for me to even write this review
  • JL
    Jim Langley
    Feb 3, 2026
    4.0
    I ordered Chili the other day and just because they didn't have dishes or that was the excuse, they made my order to go,
  • MS
    Michelle Sharp
    Jan 19, 2026
    5.0
    Favorite spot to hide from the world and be FAT & 😁... That cherry ring thing is my favorite. The regular cherry pastry is a second best. Their coffee is off the hook good. The herbal teas are refreshing and delicious 😋🤤! Just go... Sit and people watch - have some yummy snacks and enjoy being human 🥰
  • TE
    Terrance Edmond
    Dec 23, 2025
    5.0
    This location has really good management! I recommend this location over the others in the Nashville area.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Nashville accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the hours of operation for Panera Bread Nashville?

Panera Bread Nashville is open daily from 7:00 AM to 3:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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