Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Nashville off Charlotte Pike in The Overlook at Nashville West.
Many customers praised the food, highlighting dishes like the Alice Springs chicken and steaks as delicious and well-prepared.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing long wait times and inattentive staff, while others praised specific servers for their attentiveness.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the calm and relaxing environment, while others reported issues like temperature discomfort due to broken AC.
Management and Staffing
There were complaints about understaffing and management issues, particularly during busy times, leading to poor customer experiences.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, particularly in restrooms and the overall environment, which detracted from the dining experience.
TT
tab
6 days ago
2.0
The hostess was awesome. The server was decent. The food was not good. Started with appetizers. I love bloomin onions, not this one. They didnt let the oil drain from it, so it was swimming in oil. Not my issue, it was the taste of old oil that had my stomach rolling. Then the trio appetizer came. The fries were raw barely cooked. My 10 loved the mozzarella sticks and her drink. Then our meals came out. Not one of the burgers were seasoned, just not flavor. The fries were again raw. It was just not what I expected from this place. Maybe it was an off night, but I will spend my 100 somewhere else.
Oh and not to forget, they put a game console thing on the table to pay your bill, it also has games on it. That is a 3 dollar charge on your bill for it.
M
Şahin Macit
Feb 20, 2026
1.0
The employees here are very bad, very bad, my order was stolen and they say this after making me wait for 10 minutes, the workers who are beyond terrible
AA
Antonio
Feb 20, 2026
1.0
Customer service is terrible. Manager will not come to the phone after employees get them. Waited over 20 minutes on hold to not get any help. Whoever answered the phone was rude. I place a mobile order on 2/13 for 103 dollars. When it was delivered, we only reciewed the sides. The main dish was left at the restaurant. I called, the manager said be on the lookout for a refund next day. It will be a fast refund since I used the outback app. 7 days later no refund and no answer from the restaurant manager when I call. I will never eat here again and now have to dispute this with my bank. Can’t wait to get a hold of corporate on Monday. Terrible place. I work hard for my money and this place treats you like you’re not a paying customer. I wish I could give zero stars.
KK
Kore Kleros
Feb 18, 2026
1.0
Absolutely horrid. Who takes a whopping 40 minutes to cook a salmon? , floor was dirty also and looked like it had animal or human waste on the floor.
AH
Athalie hutson
Feb 14, 2026
1.0
Made reservations for Valentine’s Day almost two weeks in advance. They asked what time we would like and we chose 6:30. When we arrived we were told we’d still have to wait a minimum of 30 minutes and were on a wait list. Extremely disappointing and disorganized. If you have reservations it’s your job to set aside those tables. Do not make reservations here for holidays, should have expected it.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse Nashville West?
Outback Steakhouse Nashville West is open daily from 11:00 AM. It closes at 10:00 PM Monday through Thursday, 11:00 PM on Friday and Saturday, and 9:00 PM on Sunday.
Does Outback Steakhouse Nashville West offer a happy hour?
Yes, there is a happy hour every day from 4:00 PM to 6:00 PM.
What types of meals are served at Outback Steakhouse Nashville West?
They serve lunch, dinner, and have a happy hour menu.
What are the pickup and delivery options available?
Outback Steakhouse Nashville West offers in-store pickup, curbside pickup, delivery including same-day and no-contact delivery.
Is Outback Steakhouse Nashville West a casual or formal dining place?
It has a casual dress code.
What payment methods are accepted at this location?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Where can I order food online from Outback Steakhouse Nashville West?
You can order food online at https://www.outback.com/order/menu/nashville-west
Are there gluten-free options available at Outback Steakhouse?
Yes, several gluten-free menu items are available. You can view them at https://www.outback.com/nutrition/gluten-free
What nearby places can I visit before or after dining at Outback Steakhouse Nashville West?
Nearby places include Starbucks for coffee, Chipotle Mexican Grill for quick Tex-Mex meals, Howard Johnson Nashville West hotel, and Target Store Nashville-West for shopping needs.
How can nearby locations help with transportation or convenience when visiting Outback Steakhouse?
Nearby establishments like The Exchange Network and Bitcoin ATM Teller Nashville offer ATM services, which can be useful for cash needs. Hotels like Howard Johnson Nashville West provide convenient lodging if you're visiting from out of town.
Brand Certified Facts from Outback Steakhouse
Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: