Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Nashville off Charlotte Pike in The Overlook at Nashville West.
Service quality varied significantly, with some customers praising attentive staff while others reported long wait times and inattentive service.
Food Quality
Food quality received mixed reviews; while many enjoyed their meals, there were complaints about overcooked or improperly prepared dishes.
Cleanliness Issues
Several reviews highlighted cleanliness concerns, particularly in the restroom and dining areas, with reports of unsanitary conditions.
Management Response
Management was noted for being proactive in addressing issues, but there were also complaints about poor management practices affecting staff morale and service.
Overall Experience
Overall dining experiences were inconsistent, with some customers expressing satisfaction and others vowing not to return due to service and food issues.
RM
Randy Mullenix
Nov 16, 2025
3.0
Servers were stressed and overwhelmed. Kitchen was very slow serving our food. However, our steaks were very good!
CP
Carly Porep
Nov 15, 2025
3.0
Just wanted to let management know we stopped in on a Saturday to grab a bite, and the waitress told us it would be a 30-minute wait even though the place was more than half empty. It didn’t really make sense to us and was pretty frustrating. Hopefully this gets sorted out.
MD
Ms Drake
Nov 10, 2025
5.0
Curbside. Food was great. All of add-ons and substitutions were correct. Quick service.
LD
Leslie Davenport
Oct 26, 2025
5.0
Had food delivered. Amazing.
RS
Raelyn Stuart
Oct 17, 2025
5.0
Our server Bryan was FANTASTIC! We loved all the food, although the mac and cheese was flavored with garlic and my party were not fans - but that’s personal preference. They served us cheesecake for a birthday in our party we celebrated that evening and were well taken care of by all staff.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse Nashville West?
Outback Steakhouse Nashville West is open daily from 11:00 AM. It closes at 10:00 PM Monday through Thursday, 11:00 PM on Friday and Saturday, and 9:00 PM on Sunday.
Does Outback Steakhouse Nashville West offer a happy hour?
Yes, there is a happy hour every day from 4:00 PM to 6:00 PM.
What types of meals are served at Outback Steakhouse Nashville West?
They serve lunch, dinner, and have a happy hour menu.
What are the pickup and delivery options available?
Outback Steakhouse Nashville West offers in-store pickup, curbside pickup, delivery including same-day and no-contact delivery.
Is Outback Steakhouse Nashville West a casual or formal dining place?
It has a casual dress code.
What payment methods are accepted at this location?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Where can I order food online from Outback Steakhouse Nashville West?
You can order food online at https://www.outback.com/order/menu/nashville-west
Are there gluten-free options available at Outback Steakhouse?
Yes, several gluten-free menu items are available. You can view them at https://www.outback.com/nutrition/gluten-free
What nearby places can I visit before or after dining at Outback Steakhouse Nashville West?
Nearby places include Starbucks for coffee, Chipotle Mexican Grill for quick Tex-Mex meals, Howard Johnson Nashville West hotel, and Target Store Nashville-West for shopping needs.
How can nearby locations help with transportation or convenience when visiting Outback Steakhouse?
Nearby establishments like The Exchange Network and Bitcoin ATM Teller Nashville offer ATM services, which can be useful for cash needs. Hotels like Howard Johnson Nashville West provide convenient lodging if you're visiting from out of town.