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Outback Steakhouse

4.0
(2629 reviews)

Business Details

6840 Charlotte Pike, Nashville, TN
37209, United States
(615) 932-2157
https://locations.outback.com/tennessee/nashville/6840-charlotte-pike

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Nashville off Charlotte Pike in The Overlook at Nashville West.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6840 Charlotte Pike, Nashville, TN
37209, United States

Hours

Reviews

4.0
2,629 reviews
5 stars
1,441
4 stars
489
3 stars
250
2 stars
173
1 star
276

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food, highlighting dishes like the Alice Springs chicken and steaks as delicious and well-prepared.

Service Issues

Several reviews noted inconsistent service, with some customers experiencing long wait times and inattentive staff, while others praised specific servers for their attentiveness.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the calm and relaxing environment, while others reported issues like temperature discomfort due to broken AC.

Management and Staffing

There were complaints about understaffing and management issues, particularly during busy times, leading to poor customer experiences.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, particularly in restrooms and the overall environment, which detracted from the dining experience.
  • TT
    tab
    6 days ago
    2.0
    The hostess was awesome. The server was decent. The food was not good. Started with appetizers. I love bloomin onions, not this one. They didnt let the oil drain from it, so it was swimming in oil. Not my issue, it was the taste of old oil that had my stomach rolling. Then the trio appetizer came. The fries were raw barely cooked. My 10 loved the mozzarella sticks and her drink. Then our meals came out. Not one of the burgers were seasoned, just not flavor. The fries were again raw. It was just not what I expected from this place. Maybe it was an off night, but I will spend my 100 somewhere else. Oh and not to forget, they put a game console thing on the table to pay your bill, it also has games on it. That is a 3 dollar charge on your bill for it.
  • M
    Şahin Macit
    Feb 20, 2026
    1.0
    The employees here are very bad, very bad, my order was stolen and they say this after making me wait for 10 minutes, the workers who are beyond terrible
  • AA
    Antonio
    Feb 20, 2026
    1.0
    Customer service is terrible. Manager will not come to the phone after employees get them. Waited over 20 minutes on hold to not get any help. Whoever answered the phone was rude. I place a mobile order on 2/13 for 103 dollars. When it was delivered, we only reciewed the sides. The main dish was left at the restaurant. I called, the manager said be on the lookout for a refund next day. It will be a fast refund since I used the outback app. 7 days later no refund and no answer from the restaurant manager when I call. I will never eat here again and now have to dispute this with my bank. Can’t wait to get a hold of corporate on Monday. Terrible place. I work hard for my money and this place treats you like you’re not a paying customer. I wish I could give zero stars.
  • KK
    Kore Kleros
    Feb 18, 2026
    1.0
    Absolutely horrid. Who takes a whopping 40 minutes to cook a salmon? , floor was dirty also and looked like it had animal or human waste on the floor.
  • AH
    Athalie hutson
    Feb 14, 2026
    1.0
    Made reservations for Valentine’s Day almost two weeks in advance. They asked what time we would like and we chose 6:30. When we arrived we were told we’d still have to wait a minimum of 30 minutes and were on a wait list. Extremely disappointing and disorganized. If you have reservations it’s your job to set aside those tables. Do not make reservations here for holidays, should have expected it.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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