Brand Certified
McDonald's
3.5(2575 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
545 Donelson Pike, Nashville, TN
37214, United States
Certified by McDonald's • Mar 01, 2026
(615) 885-6006
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,575 reviews
5 stars
913
4 stars
546
3 stars
448
2 stars
216
1 star
452
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from extremely rude interactions to very friendly and helpful staff.
Food Quality
Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and undercooked items.
Speed of Service
While some customers praised the fast service, others experienced long wait times and delays, particularly in the drive-thru.
Cleanliness
There were complaints about cleanliness, particularly in the bathrooms and dining area, with some customers noting that the place was dirty.
Order Accuracy
Many reviews highlighted frequent issues with order accuracy, including missing items and incorrect orders.
- JBJim Burchette4 days ago5.0This was one of the best ice teas I've ever had at a McDonald's. It is obvious management has trained the employees to clean the tea makers and dispensers. Thank you!
- HSHobba Sam4 days ago2.0Chicken strips was dark, French fries was cold ! Was too quick like a left over food !
- CACheyenne AngleaFeb 20, 20261.0I hate this McDonald’s. I went through the drive-through this morning and ordered it off my mobile app and when I got to the window, I ordered an orange juice. The lady at the window did not give me aI hate this McDonald’s. I went through the drive-through this morning and ordered it off my mobile app and when I got to the window, I ordered a orange juice. The lady at the window did not give me a receipt. She said have a nice day then whenever I drove off, I tasted the orange juice. It was literally water and whenever I called them, they wanted a receipt, but the lady at the window did not give me a receipt and I literally paid four dollars for water.
- LDLori DFeb 15, 20262.0The female taking the order in the drive-thru was EXTREMELY rude Would not give me just a second to gather my thoughts in between items continuing to say “what else” or “anything else” She said both of these phrases at least 8-10 times… I mean damn when I’m finished I’ll let you know When I approached the window no greeting just a sad soul with a crappy look on her face She only said the total that was it then shut the window in my face when my payment was finished This is not someone who should be interacting with the public
- CLcha “A Google User” lrdFeb 5, 20265.0Thank you Liz for such wonderful customer service. The food was hot and fresh and you were very kind with the order. You made my day! Anyone who has you take their order, well I’m sure they leave with a smile and carry it for the rest of the day! I hope McDonald’s rewards you for your outstanding customer service!
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's at 545 Donelson Pike, Nashville?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open 24/7 at this location.
Can I order delivery from McDonald's at 545 Donelson Pike?
Yes, McDonald's offers delivery service 24/7 including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's provide curbside pickup at this location?
Yes, curbside pickup is available.
How can I place an order using a mobile app for McDonald's?
You can order via the McDonald's App available on the Apple App Store and Google Play Store.
Are there other fast food restaurants near this McDonald's?
Nearby fast food options include Wendy's, KFC, and Taco Bell, giving you a variety of choices in the area.
What hotels are located near this McDonald's for travelers?
Hotels nearby include Drury Inn & Suites Nashville Airport, La Quinta Inn & Suites by Wyndham Nashville Airport, Super 8 Nashville Airport, Red Roof PLUS+ Nashville Airport, Hyatt Place Nashville Airport, and Radisson Hotel Nashville Airport.
What nearby transportation options can help me reach McDonald's at 545 Donelson Pike?
The Nashville Airport Terminal and The Parking Spot shuttle service are close by, helping travelers easily get to McDonald's.
Are there nearby places of interest for dining or entertainment near McDonald's?
In addition to McDonald's, nearby dining includes Shoney's, Waffle House, Panera Bread, and RBG Bar and Grill. Downtown Nashville offers arts and entertainment for visitors to enjoy before or after their meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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