McDonald's

3.5
2708 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
545 Donelson Pike, Nashville, TN
37214, United States

Hours

Reviews

3.5
2,708 reviews
5 stars
975
4 stars
579
3 stars
472
2 stars
220
1 star
462

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently noted that the food was fresh and hot, but there were also complaints about incorrect orders and food being cold or undercooked.

Customer Service

Service quality varied significantly; some customers praised friendly staff while others reported rude behavior and poor management.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others pointed out issues such as dirty bathrooms and unsanitary conditions.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing items and incorrect orders, particularly with mobile app orders.

Speed of Service

While some customers experienced fast service, others reported long wait times, especially in the drive-thru.
  • OR
    Oneyda Rodriguez
    Jan 5, 2026
    5.0
    Es excelente atención muy amables las personas latinas super amables
  • BB
    B
    Jan 5, 2026
    3.0
    This places drive through was packed no matter what time of day it was...
  • CL
    Cheyenne Lujan
    Dec 29, 2025
    5.0
    If you’re gonna get McDonald’s, this one is the best I’ve ever had and I’ve been to plenty lol the food is always fresh and any special instruction i ask for is always honored. Hate to love it!!
  • KP
    K P
    Dec 13, 2025
    1.0
    I truly dislike rude establishments. They made me read the menu out of a wet book. Manger had the ugliest attitude. Threw my receipt on the counter which is also wet. Definitely will be going to Wendy’s instead as that was the original plan
  • SS
    Sangira
    Dec 5, 2025
    2.0
    No hand cleaner in bathrooms or in restaurant, glad that I didn’t eat here, don’t know how employees clean their hands.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 545 Donelson Pike, Nashville?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 at this location.