McDonald's

3.4
1891 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4700 Charlotte Ave, Nashville, TN
37209, United States

Hours

Reviews

3.4
1,891 reviews
5 stars
651
4 stars
354
3 stars
376
2 stars
172
1 star
338

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration.

Food Quality

While some customers praised the food as fresh and hot, others complained about cold, soggy fries and incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, including unsanitary conditions and dirty tables.

Atmosphere

The presence of homeless individuals in the parking lot and poor lighting at night raised safety concerns for customers.

Inconsistency

Service quality varied significantly depending on the time of day and staff on duty, with some praising the day crew while criticizing the night shift.
  • KL
    Kayla Lloyd
    2 days ago
    1.0
    Don’t order from here. You only get half your food.
  • EF
    Ebony Franklin
    Nov 11, 2025
    1.0
    Came in to get my order placed online, fithly floors, about 10 workers standing around doing nothing, white manager has an attitude about "screens" being down. Gives me an order with cold fries, burger incorrect 3 times! Rude staff, rude manager, just horrible experience all around. I typically go here 3-4 times a week on my lunch break but after today never again.
  • AP
    andrew parker
    Nov 5, 2025
    1.0
    Awful location, ripped me off twice when ordering using the mobile app. Worst service ever, hence why they don’t have a number for the physical store! Every time I place an order, they say, “ oh we don’t have it”
  • SL
    Show Less
    Nov 1, 2025
    5.0
    Ordered through the app around 9pm. Was passing through the state and decided to grab some quick food. Food was great. I don't usually leave reviews on fast food but this was great all around.
  • CW
    Chris White
    Oct 29, 2025
    4.0
    Busy lunch spot. Homeless hanging out in the parking lot asking everyone for a handout. Lock your doors it's that side of town.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's?

Delivery is available every day from 5:00 AM to 11:30 PM.