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McDonald's

3.4
(1754 reviews)

Business Details

4700 Charlotte Ave, Nashville, TN
37209, United States
(615) 385-4710
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4700 Charlotte Ave, Nashville, TN
37209, United States

Hours

Reviews

3.4
1,754 reviews
5 stars
584
4 stars
325
3 stars
352
2 stars
164
1 star
329

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold, soggy fries and overall food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food handling.

Management Issues

Feedback indicated inconsistent management practices, with some customers experiencing better service on different days.
  • RN
    Ragan N
    Feb 14, 2026
    1.0
    I have never been to this McDonalds and anyone is in a good mood or friendly. Sadly this is the closest one to me at work and I don’t have another that I could go to that would fit in my typical break time but if I could…. I WOULD. I get life sucks but like being so rude to customers is unnecessary. And it’s every. single. time. Get it together.
  • CG
    Cristina Gonzalez
    Jan 19, 2026
    1.0
    Horrible customer service & disgusting attitudes , get a better job if you hate yours , don’t take it out on everyone else !
  • DH
    Dave H
    Jan 6, 2026
    1.0
    They were kinda mean to me and the burger also had extra salt added when I placed it with no salt added
  • WW
    Walter Wilson
    Dec 23, 2025
    1.0
    I had literally the worst restaurant experience of my entire life at this McDonald’s. Do yourself a favor don’t go here!
  • AE
    April Eakes
    Dec 17, 2025
    1.0
    This place needs employees who know how to make order correct. Had to wait on food and then they do not make it correct. Told them twice what I order. If you want your food correct do not go thru drive thru at night.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's?

Delivery is available every day from 5:00 AM to 11:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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