Brand Certified
McDonald's
3.3(1816 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
524 Murfreesboro Rd, Nashville, TN
37210, United States
Certified by McDonald's • Mar 01, 2026
(615) 244-7341
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,816 reviews
5 stars
583
4 stars
305
3 stars
337
2 stars
190
1 star
401
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and disrespectful interactions.
Order Accuracy
A significant number of customers reported receiving incorrect orders, with complaints about missing items and wrong food being common.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or poorly prepared items, leading to dissatisfaction among customers.
Cleanliness and Maintenance
Several customers noted cleanliness issues, including reports of flies and unkempt dining areas, which negatively impacted their experience.
Inconsistent Experience
While some customers reported positive experiences with friendly staff and correct orders, these were overshadowed by the majority of negative feedback.
- VAVanessa AndersonJan 15, 20261.0wish i could give 0 stars can’t understand simple orders or requests they literally just hand out double cheeseburgers, regardless what burger you ordered AND paid for
- SPStephanie PryorJan 15, 20261.0The absolute worst the girl at the front desk with the yellow hair was .. so rude not willing to help the customers … she was ignoring them … wouldn’t allow you to use the restroom and then was telling people to order off the kiosk just really bad and rude customer service so I left and just went to Burger King across the street … they gave excellent service … they didn’t even deserve a one star this was some of the worst service I have received in a very long time
- PLProsper LearningJan 13, 20261.0Long line rude customer service and did not make my fries without salt
- AHAmina HarunJan 8, 20265.0Did a good job real stand up guys I was short on the money but he let me pay him back 2 days later
- WWWilliamJan 8, 20265.0I always use the drive through and the staff has always been good.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website