McDonald's

3.3
1928 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
524 Murfreesboro Rd, Nashville, TN
37210, United States

Hours

Reviews

3.3
1,928 reviews
5 stars
633
4 stars
340
3 stars
360
2 stars
192
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and dismissive attitudes.

Order Accuracy

A significant number of reviews highlighted consistent issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions, including reports of flies and roaches in the dining area.

Food Quality

Many reviews mentioned cold, old, or poorly prepared food, with some customers expressing dissatisfaction with the taste and presentation.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences may vary by shift.
  • MC
    Matthew “Aaron” Cooper
    2 days ago
    1.0
    Slow and helped 2 ppl before me even tho I was first
  • DD
    doneisha
    Nov 12, 2025
    1.0
    black lady who could BARELY walk said “ these people order crazy stuff “ when i ordered butter and sugar for MY oatmeal that I take to work …
  • AP
    Andrea Pinto
    Nov 4, 2025
    2.0
    The burger I received did not include cheese, despite my affirmative response when asked if I desired it. The burger consisted solely of the meat patty.
  • SP
    Shannon Preston
    Nov 1, 2025
    1.0
    I was waiting at the drive thru speaker for about 20 minutes and I finally said hello very calm and polite and the little girl that was working said loudly "HOLD ON A MINUTE AND DON'T BE YELLING IN MY EAR" 1. Nobody was yelling 2. Very unprofessional 3. No one should wait 20 minutes at the drive thru for their order to be taken. This was a Saturday November 1st, 2025 at 7:45 pm I won't be stopping there any time soon.
  • LN
    Loog Neos
    Oct 29, 2025
    2.0
    BAD EXPERIENCE! This is for the owner. For the third weekend in a row, I've gone to buy a frappe for my wife, and it turns out they never have frappes on the weekend. The teenage girl with the microphone is very rude and doesn't understand; she's deaf. If you don't have frappes, I'm not going to your store anymore. I recommend you hire better-trained people who are friendly to customers, since we're paying you for good service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 524 Murfreesboro Rd, Nashville?

McDonald's is open daily from 5:00 AM to 1:00 AM.

During what hours does the drive-through service operate at this McDonald's location?

The drive-through is open every day from 5:00 AM to 1:00 AM.