McDonald's

3.1
2398 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3300 Dickerson Rd, Nashville, TN
37207, United States

Hours

Reviews

3.1
2,398 reviews
5 stars
726
4 stars
403
3 stars
407
2 stars
221
1 star
641

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and trash in the dining area.

Food Quality

Feedback on food quality was mixed, with some praising fresh food while others complained about cold or poorly prepared items.

Long Wait Times

Several reviews mentioned long wait times in both drive-thru and curbside pickup, leading to frustration among customers.
  • DF
    Doug Flutie
    2 days ago
    1.0
    As Doug Flutie, I’ve played in some hostile stadiums, but nothing prepared me for the circus of incompetence I walked into at this McDonald’s. First off, the service was moving at a pace that would make a two-minute drill look like rocket science. I’ve seen defensive lines with more coordination. The staff looked about as organized as a blown coverage—everyone wandering around, nobody knowing what’s going on, and somehow I’m the one paying for it. I ordered something simple—painfully simple—and still watched it vanish into whatever black hole they call a kitchen. It’s almost impressive how spectacularly wrong a place can get the basics. Cold fries, a burger that looked like it survived a sack, and a milkshake machine that—shocker—was “down.” At this point I’m convinced the milkshake machine has been on injured reserve longer than most quarterbacks. And don’t get me started on the attitude. I’ve taken hits from guys twice my size with more warmth. If customer service were football, this crew couldn’t complete a screen pass. Bottom line? I’ve had better experiences running for my life from a blitz. This McDonald’s needs a full rebuild—coaching staff, playbook, the whole thing. Until then, I’m calling this place what it is: a fumble at the goal line. fire everyone.
  • SL
    Steven Luttrell
    6 days ago
    1.0
    Don’t go inside they make you wait half hour while prioritizing drive thru. Probably corporate policy so they don’t gotta hire enough people. Everytime I go to McDonald’s it’s more expensive and worse quality. I should take the hint
  • DD
    Donnell Davis
    Nov 12, 2025
    1.0
    Poor service, juss horrible ! They need to be shut down .
  • AM
    Anna Mahoney
    Oct 24, 2025
    1.0
    I stopped by at 3:20 pm my way to work and waited behind this car for 10 minutes before pulling up to order and the woman working stating that that was their last order or the night and they couldn’t help me. I checked online just to make sure I wasn’t going when they were closed and saw that is should be open 24hrs. I have worked in the fast food industry before with drive thru and honestly just blown away by the pure lack of customer service or placing the customer first. It also was crazy that only 5 minutes before she took an order with 3 people in the car then had the audacity to tell me that my order was not going to be taken. I would not go to this location as it is obvious they don’t care about what they do and management isn’t training on how to treat customers so why would I trust how they are preparing the food.
  • CB
    Chris Barrington
    Oct 16, 2025
    1.0
    Liars. They say "Open 24 Hours". Lies. Showed up at 3:55 AM, and the lady on the speaker said they are closed at 3:30 AM "for breakfast". I asked when they'd reopen, she said between 4:10 and 4:15. Returned at 4:15, she said they are closed, will reopen at 4:20. Pathetic. Lies. Liars. Pants on fire. Thanks for making me go without breakfast.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3300 Dickerson Rd, Nashville?

McDonald's at 3300 Dickerson Rd is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service and what are the drive-thru hours?

Yes, this McDonald's offers a 24/7 drive-thru service, open every day from 00:00 to 23:59.