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McDonald's

3.2
(2422 reviews)

Business Details

3300 Dickerson Rd, Nashville, TN
37207, United States
(615) 262-8038
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3300 Dickerson Rd, Nashville, TN
37207, United States

Hours

Reviews

3.2
2,422 reviews
5 stars
739
4 stars
409
3 stars
410
2 stars
221
1 star
643

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and disorganized.

Order Accuracy

Many customers reported issues with incorrect orders and items missing from their orders.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.

Cleanliness

While some noted cleanliness, others reported unsanitary conditions and trash in the dining area.

Management Issues

Several reviews pointed to a lack of effective management and training, contributing to the overall poor service experience.
  • AA
    Amber
    Feb 18, 2026
    1.0
    The workers don't know the menu and don't have good customer service at all. I absolutely do not recommend this mcdonald's. The workers are very rude and could care less about customer service. They messed up my order overcharged me and didn't fix it
  • NL
    Neily Luz
    Jan 29, 2026
    5.0
    Good!!
  • JJ
    Jeremiah
    Jan 21, 2026
    1.0
    Absolute worst customer service in the lobby, drive thru is much better
  • CH
    Captain Eyad Hawari
    Jan 21, 2026
    5.0
    Love it
  • SS
    Savannah
    Jan 19, 2026
    1.0
    Worst experience I've ever had with fast food. I'm not one to complain, in fact I hate complaining about fast food workers, but only McDonald's will employ these terrible workers. My boyfriend and I had placed a mobile order, pulled up to the drive thru and sat at the speaker for over 5 minutes. Not once did they greet us, or even tell us to "hold on". Just complete silence. So we pulled up to the window, to continue to be ignored for over 10 minutes to eventually be told we needed to cancel our order...we literally watched someone ahead of us get their food, so what's the issue? They said they aren't accepting mobile orders, we asked if there was any way we could get our food instead of having to wait 1-7 business days for a refund through the app. They closed the window with no explanation and did not return. Why are you allowed to take my money without fulfilling my order? I know the system isn't the workers fault, but the attitude and the way it was handled is absolutely disappointing. As a service worker myself I couldn't imagine settling for such a lack of work ethic. Also, the app says my order is being prepared and I can no longer cancel it 👎🏻 so do I not get my food or my money back...?

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3300 Dickerson Rd, Nashville?

McDonald's at 3300 Dickerson Rd is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service and what are the drive-thru hours?

Yes, this McDonald's offers a 24/7 drive-thru service, open every day from 00:00 to 23:59.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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