Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor communication and attitude from employees.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, with many customers expressing frustration over receiving the wrong items.
Speed of Service
Several customers noted long wait times for food, particularly during busy hours, with some stating they waited over 20 minutes.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty conditions, particularly in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold food or incorrect preparation.
MM
Mattology
4 days ago
1.0
Placed an order on the app was told when I went to pickup they don't serve it had to cancel the order myself and now wait up to a week to get a refund
KH
Keith H
Nov 16, 2025
1.0
Absolutely no customer service, might as well had no employees. Not even busy.
AH
Amanda Hafeman
Nov 14, 2025
5.0
I never thought I would write a review for McDonald’s but this location is one of the best McDonald’s I’ve ever gone to. The fries are always crispy and hot, the hamburgers are always fresh with perfectly soft buns, and the Diet Cokes are always crisp. My orders are always correct and the people who work there are so kind. If you are craving McDonald’s in Nashville, this is the location to go to. I personally go out of my way to this location whenever I have a craving.
Keep up the great work, McDonald’s on Hillsboro!
SS
Simon Smith
Nov 1, 2025
5.0
I ordered a Hot Fudge Sundae with extra hot fudge topping and they did great. And plus they overfilled it which is quite nice!
TD
Tniyah Davis
Oct 28, 2025
1.0
My experience at this location wasn’t the best after placing an order on my lunch break then waiting on it for 15 minutes then when I ask for a refund I get told no. Then the manager proceeds to take pictures of me for no reason
What are the regular opening hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 10:00 PM.
What are the drive-through hours at this location?
The drive-through is open from 4:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:30 PM or 12:30 AM on some days via their online delivery service.
What delivery and pickup services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's location have a drive-thru?
Yes, this location offers drive-thru service.
What nearby places can I visit before or after dining at McDonald's on 4110 Hillsboro Rd?
Nearby places include Oak & Willow Home Accessories & Gift Boutique, Reliant Bank, and Tuesday Morning for shopping, as well as TITLE Boxing Club if you're interested in fitness.
Are there nearby convenience stores or coffee shops near this McDonald's?
Yes, a 7-Eleven convenience store and coffee shop is located nearby for any quick shopping or beverage needs.
What entertainment or rental services are near this McDonald's?
Redbox, offering video and video game rentals, is located nearby and can be a convenient stop before or after your meal.